As one of the UK's leading suppliers to the lettings industry, we only deliver the highest quality tried and tested products and services.
The team supported well and kept me updated of the reference process and also guided in setting up the internet , gave us the best package.
The employee on the phone was extremely helpful and everything was very clear
Recently heard the customer service director is leaving and being replaced by someone even less experienced. Hopefully this doesn't effect the questionable service that is already offered by Rent4sure. Seen poor service too many times first hand. Please also be wary of previous reviews. Chris/Rob only upsell broadband. Nothing to do with the referencing itself. This is very apparently when speaking to them after completing the reference.
I was referred to rent4sure through a letting agency when they were getting my references. I then ticked a box to say I was ok to be contacted about setting up internet for my new property. I was contacted by Rob Stevens, who was an absolute Gem. Nothing was too much, he answered all of my questions, and trust me there were a lot. He was extremely patient with me, explained everything really well and clearly and wasn't pushy at all. Rob made my first ever experience of setting internet up a really good one. Excellent customer service.
Was unsure on letting agent using this company after reading sonys of the reviews on here but what can I say? Absolutely fantastic from start to finish So easy to deal with. Applied Friday and all accepted by Monday. Spoke to various staff on the phone and all were extremely helpful and friendly Ignore the negative comments 🎉
Kind, friendly, extremely helpful and good offers available. Really helped on choosing a package suited for me.
Very kind and friendly, called me down when I was frustrated and panicking. He was helpful and helped set up my internet without complication.
Sound guy, can have a laugh at the same time as being extremely helpful
Good service, thanks
Chris was great Professional and friendly and patient, wasn’t pushy at all. Ended up signing up to a home broadband deal with virgin at an excellent price. Great service! Sandra
Super friendly and helpful (Rob Stevens), explained everything clearly :)
Rob Stevens: setting up the internet was quick and easy, no issues. Quick delivery and helpful. 5/5
Rob Stevens just made my life easier! Set up the internet I wanted over the phone and was so friendly and efficient. Perfect!
Chris Wesson was very helpful over the phone when assisting me with the setup of broadband. Made the initial hone set up a very stress free process.
Amazing service! Friendly helper!
Everything is so stressful. They ask for so many different things and then decline anything you give them, whether it be your employment details or guarantors. They call you and then when you call back, they say they have no idea why they called you. So unorganised, to the point it is making me not even want to move into the flat.
Excellent service, so simple and easy to get everything you need done, even before you move in! The operators are really polite and very helpful throughout. I would definitely recommend this service to a friend! Thank you so much!
Quick and easy to set up, good customer service.
The people on the phone lines were nice however the system this company uses is awful. They make something that should be a simple process a real headache. Whoever runs this company is doing an awful job!
Connor Hęnrýk Fogel
Jul 16,2019Very helpful and friendly. Faultless