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Been using Rent4Sure for a few years now and recently been dealing with Tyler and I cannot fault their service - always attentive to detail Rent4Sure will not let you down
Fantastic service from Rent 4 Sure, very informative, helpful and keep chasing for 10 days continuously. Their updates are very useful and proactive. Special thanks to Zoe Murphy for her continued personalized support.
Emma is a real asset to your team! She is so so helpful and goes above and beyond for the clients at Rent4Sure. 10/10 Service from her- on both of my calls today! Thank you Emma :)
Rent4Sure have been our preferred referencing agency for years now. We love how speedy the staff our and they are always on hand to answer any questions we have. As an agency their help and knowledge is invaluable!
Very disappointed They have asked for landlord references I have provided. They have asked for employment I have provided. But because I work for a small company, they would not accept the company email. The company has 2 names. Eventually their saw the company email on the website, their have asked for references. My director has provided. After nearly 20 days. They still not satisfied. The state agent is delaying the return my holding deposit. I had to seek legal advice and they are not entitled to. I really do advice not to use them. Where I rented in past I used another reference company. And it was not like that at all. I have a very good credit score as well. Really it has proved impossible with rent for sure. I even asked to pay some months rents in advance. The state agent has said that I will have to pay the £60 pounds fee, when returning my holding deposit. Stressful very stressful
Not good, they will make it impossible, asking for more and more. I do not recommend it ,,,
Stay way, not good
Waste of time Big time
As an agency we have been using Rent4Sure for a long time and always had good service, until now. I recently spoke to Emma in the referencing team has gone above and beyond to help with a query and was happy to do so. I would highly recommend them to any agent thinking of changing who they use for references and especially thank you to Emma again for all her help.
Harm my credit score!
Excellent fast turnaround (less than one day) for flat my referencing. I received the initial email form Rent4Sure at 2pm and had uploaded my documents by 10pm the same evening onto their portal (very nicely laid out and easy to follow). My employer and current rental agency had replied back to Rent4Shure the next day by 9.30am. At 10am got an email from my rental agency that I had passed all the checks. I have no doubt in recommending Rent4Sure.
Unfortunately I do not have a good word to say about the two employees who was dealing with me. I had to constantly chase them up after being told via email they didn’t have the right information (which they did) or I had missed payments (which I didn’t). When I would phone the company up to speak to the two dealing with my case they was always conveniently busy, the other members of staff would always confirm all relevant info has been uploaded and was there to see and would say there are no other issues, though as they wasn’t dealing with my case they would put a note on system as it would fall to the ones dealing with me to finalise. Every time I would be informed that they would call me back I never once received a call back. Their sheer incompetence meant I lost the property myself and my wife was looking forward to moving into something I see as totally unforgivable. It’s a matter I will be taking forward
Jack is excellent. He works very hard and makes sure we are kept updated at all times. Thank you Rent4Sure and Jack! - Cameron (Lexadon Property Group)
Since they have done my referencing I have been hounded by spam emails & calls -and no way to stop this. They sell your data to third parties even though I opted out. Disaster. No idea why reputable companies would use them.
I have only given 1 star as I cant give none. Lost a day of my life I wont get back dealing with these people . I was guaranteeing rent for a relative , demanded in spite of his being willing to pay 6 months in advance . This organisation deluged me with intrusive and rude emails demanding ever more information. I eventually gave these people more than enough information for a criminal to commit mortgage fraud without knowing who or where they operate from. Avoid them if at all possible. I will never guarantee again.
Tyler, has been incredibly helpful and so professional! Thank you for all your support!
I'm not going to waste valuable time writing a long review. In simple - this was a painful experience !!
Being a non-resident landlady, my great relationship with Rent4Sure over many years helps put my mind at rest and gives me the confidence to manage my own property from abroad. The Rent4Sure team always answer all queries immediately and sensibly, and are reliable and genuinely helpful every step of the way. I am a very happy customer. Excellent.
Very helpful. They helped us with getting a good data package. Still awaiting the move-in date for the rest. Their representative Lewis was also clear, friendly and helpful.
Sunshine
Apr 13,2022I had the pleasure of speaking with Riana, who was so polite, professional and friendly. I had a query that I was quite anxious about and Riana was calm and put my mind at rest straight away. I felt I had a very good service and would use again and recommend to a friend. Thank you so much.