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As one of the UK's leading suppliers to the lettings industry, we only deliver the highest quality tried and tested products and services.
Reviews 647
Solene
Aug 06,2021After making an offer to rent a flat, the estate agency ask Rent4sure to do our references. We filled the form and upload the documents needed right away. My partner received an email saying they can’t find on bank statement the income! So he had to do their job and highlight all income in each statements. He followed up with a phone call and he was told everything was fine. They came back and ask for statements and payslips that were already uploaded twice!!’ My partner is working for different companies. Apparently it is too difficult for Rent4sure to looked at all the payslips and statements… HR of 2 of the companies were on holiday so didn’t respond to the references and my partner failed his references because of that. When he called he was told by a rude lady that HR have to check their email when on holiday!!! I bet she doesn’t check her email during her holiday… very stressful and difficult experience Rent4sure failed us while 3 weeks earlier another reference company pass us!
Oanh Nguyen
Aug 03,2021Rent4Sure contacted my employer for a reference WITHOUT my authorisation. Why send an authority form requiring a signature prior to contacting my employer for a reference, which also needs to be scanned and uploaded to them before my employer can be contacted. Why bother sending that authority form in the first place if they're going to do it WITHOUT my authorisation anyways. So stupid. I'm outraged by this.
Rebecca Hill
Aug 03,2021Rent4sure always keep Akelius up to date with all referencing being processed . References are actioned quickly Has a quick turnaround usually. chases tenants and answers calls fairly quickly. Happy with the service provided as always.
Ben Forder
Jul 29,2021Matt Glover, our account manager is very knowledgeable and helpful. Really appreciate his help over the years. Would recommend Rent4sure as a whole also
Amy Thomas
Jul 29,2021Quick to get things done and great over the phone.
Alison
Jul 28,2021Rent4sure have been really helpful in dealing with our enquiries. Very efficient service.
The Property Booth
Jul 26,2021***Simply Brilliant*** very friendly helpful staff, easy to use, staff very knowledgeable. Matt has talked us through the process, always at the end of the phone to help sort our queries out. Excellent service.
Eloise Owen
Jul 24,2021Rent4sure are super helpful and easy to deal with.
Liz
Jul 23,2021Occasionally our prospect tenants have complicated finances and Rent4sure have always been available on the phone for advice. So many firms through Covid reduced their work force making it very hard to talk to anyone, Rent4sure service has been consistently efficient.
Shaynan
Jul 23,2021Great service today from Kristy the head of account management. I required some swift action on a recent application and it was dealt with in no time at all. A+
Toby
Jul 21,2021Rent4sure’s website is easy to navigate, and their staff are always helpful. I would recommend their service.
Samuel's Estate Agents
Jul 21,2021Always very helpful and easy to get hold of. Decent contact from dedicated account managers. We have used Rent4Sure for years and intend to stay with them for their good service.
AlwaysCold
Jul 19,2021not answering emails, getting through refferences takes forever
Sarah-ann McKee
Jul 14,2021They've made it a really easy process, can bulk upload documents and the customer service/communication has been great! Can't fault them at all.
Emilios Christou
Jul 14,2021Early setup, polite, patient and very helpful during the whole process.
Linda Coombs
Jul 13,2021Efficient, polite, excellent service and reasonably priced. They are always available on the phone or email with any queries you may have and the references are easy to understand. Would definitely recommend.
Rulz
Jul 09,2021Spoke to somebody regarding VM broadband. He helped me out with the order & it went smooth, quick, yet in a professional manner. Would highly recommend them! Thank you!
Customer
Jul 09,2021Definitely recommend! Process was super easy and quick! My service person, Chris, was fantastic!
corriegirl1987
Jul 08,2021This company is one of the worse that I've ever dealt with. They ask for a lot of information that is not totally necessary. Once you have supplied your details they come back at you for more. It can make you nervous, due to all the information you've handed over. I'm not sure what system they have that deems it necessary to know your whole credit history and more, but it's extremely intrusive & unnecessary.
Emily Wilson
Aug 12,2021Member of staff I spoke to was helpful, clear and understanding and made the whole process super easy.