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As one of the UK's leading suppliers to the lettings industry, we only deliver the highest quality tried and tested products and services.
Reviews 647
Jennifer Devlin
Oct 07,2021As a tenant, the level of information taken was excessive and invasive. I've been through the process many times with other agencies and never experienced anything like it. I was sent a link to my email address that linked to document upload. the documents could be accessed by anyone who had access to my inbox so this felt spectacularly unsecure. There were issues with handling encrypted data files when we didn't want to send them in this format.
Ramesh Mani Thangadurai
Oct 06,2021Rent4Sure have been extremely helpful when it came to doing our reference check. This process was made so simple by Chris Wesson and he helped as simply. The service he provided was excellent and made the process is very easy, Many Thanks Chris wonderful service
Stevie Hanley
Oct 05,2021Fantastic service - Lee Rudkin-Stevens is our account manager and is fantastic, super helpful and is always on hand to answer queries/questions. When we've needed something looked into (for the handful of times we have) he's resolved things quickly. Thanks Lee!
Rudi Nell
Sep 30,2021Professional, efficient service
Kazeem Balogun
Sep 29,2021Good Staff, awful management and processes. A very archaic way of completing references and not fit for purpose. Company needs a complete overhaul.
TRH
Sep 27,2021The referencing process was okay, but more lengthy and complicated than I've ever experienced. On a positive note, separate to the actual referencing process, Chris was extremely friendly and helpful with getting us a great WiFi deal and sorting it for our new place. I'm Rating 5 stars strictly because of our interactions with him, otherwise maybe a 3.5
R H
Sep 27,2021Zoe has been very helpful with our first experience of Rent4sure, and we are surprised that how the system get the required report back on time, thanks!
Toby Stripp
Sep 23,2021Very friendly and helpful staff.Good customer service with progress updates at every step. Their references are very thorough so you can feel secure in the knowledge that the reference taken out is acurate and correct. Not the cheapest but, definitely the best.
Hugo Muller
Sep 23,2021Swift, Friendly and helpful
Ben Buchholz
Sep 22,2021Grace MacGregor has been highly professional and very helpful, listening to my needs and tailoring a package just the way I need it. Always quick to respond to me. Highly recommended.
Luke
Sep 21,2021We have used RENT4SURE for many years now and have always found them to be reliable, accurate in their work and helpful whenever needed. Our account manager Kris Arnold will often check-in with us to ensure we're happy and advise of changes to their services.
Sandra Gordon
Sep 20,2021We have been using Rent4Sure for many years now and have always had very good service. The staff are very helpful and knowledgeable. I would recommend them.
Sean Greenfield
Sep 16,2021Rent4Sure have been extremely helpful when it came to doing our reference check. They even gave us the option to help set up our broadband. This process was made so simple by Chris Wesson and I can’t thank him enough. The service he provided was excellent and made the process of finding our broadband super easy.
Arvydas Jarockis
Sep 10,2021Sabah was very helpful, polite as well as professional. She personalised my choice and was understanding of my needs.
Imogen Newens - Hill
Aug 27,2021Abhorrent company, ruined my experience of renting asked not just me but my employer, guarantor and everyone else for way too much information when what they already had was more than enough. (Ps. I shouldn't even need a guarantor). They harass you every day and night. I was sent the first email Friday night 8pm, and obviously didn't respond as it was no longer working hours. I got harassment emails Saturday 8pm and Sunday 8pm in capital letters saying URGENT when it hadn't even been 1 working day. How dare they harass me on my weekend when they had only emailed on Friday night. I reported as spam and the emails stopped thankfully. The same happened with my guarantor as they sent her the wrong form and continued to harass her to sign it even though she had told them it was wrong. Vile horrible company.
Dana Emery
Aug 25,2021Very friendly and helpful staff
vesna šoba
Aug 25,2021I spoke to a member of rent4sure team - Charlie, he was very kind and helpful regarding setting up gas and electric bills in my new home.
Jess
Aug 25,2021I spoke to Rob from the Rent4sure team who was very helpful in selecting the right broadband option.
Wai Ying Yip
Aug 18,2021Spoke to Sophie regarding VM broadband. She has been very helpful and patient to explain all the details to us as we are new to the country. Thanks very much, Sophie.
Tim Setter
Oct 14,2021Totally incompetent. Don’t seem to understand the difference between a Limited Company Director and a Sole Trader. Continually asking for evidence of my “self-employed income” despite explaining numerous times that I’m technically employed by my Ltd company. Had the audacity to ask my Chartered Accountant for projected earnings despite being furnished with P60 data?! W#F! Very rude and probing communications, disrespectful to my accountants who are extremely established in the local area. If I see this company’s name again in future, I’d step away immediately. Any estate agents still using this company should take a good long look at the “service” they’re (not) providing to their future tenants. Appalling. 0/5