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RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience.
With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.
Reviews 815
Michele Barbiero
Jun 13,2023Order pair of shoes in 41 and received a 43 damaged . They “accepted” my return for refund but want me to pay like 100$ of shipping cost to returned item send wrong from their hands . No customer care at all Stay away !!!!
Gentile Cliente
Jun 12,2023ottima esperienza, servizio celere ricevuto il prodotto in pochi giorni. Confezionato in modo impeccabile
Ana
Jun 09,2023The website allegedly allows return and gives instructions on how to do so but it is impossible to actually start the process. It says click here to start if not registered and it just shows you what you ordered not a link to a form to return. I tried the registered way and that did not work out either. Simply impossible
Customer
Jun 09,2023Their shipping process is not fast compared with SSense. Moreover, they stated “Note for US customers: if your order amount is under $800 you will not be subject to local taxes and import duties.” is misleading. If you want to avoid duty fee and place multiple orders, do not place them I will say within 15 days since they will process them and ship them on the same day and you will be facing duty fee even each order is under $800. I had contacted them, their customer service just copied and pasted the policy and refused to support. When the orders are returned, they insist not refund your shipping fee. Worst shopping experience, be aware ordering from them
Giusy Zeuli
Jun 08,2023veloci, puntuali, imballaggio perfetto. consigliato
ME
Jun 07,2023Fast shipping, highly recommended
Grace
Jun 06,2023The bag has scratches behind the quality is awful
Tania Begum
Jun 03,2023Had to pay additional £96 Tax for DHL to release parcel .. tax not included in price very unclear on site. Should advise this on product page clearly! And before Coltroti respond with “its clearly written on their website and Product page” IT IS NOT CLEAR on the product page. If you are in UK AVOID SHOPPING HERE CHEAPER TO PURCHASE PRODUCTS IN UK DIRECTLY Really disappointed
Francesco Archidiacono
Jun 02,2023All great! Super service
Hunter
Jun 02,2023Super quick shipping, beautiful jacket at the best price online.
Malik.H
May 30,2023Everything fit to size, delivery was just in time for the event that I bought the outfit for! Thank you
Daniele
May 27,2023Ottima esperienza di acquisto! Servizio di comunicazione rapido e packaging boutique!
Emil
May 26,2023Very good experience shopping at Coltoriboutique. Easy and fast delivery
Gorski
May 26,2023Werry quick delivery to the Nederlands nice shoes Diesel prototype s So happy with the product and the price!
Laura
May 25,2023Terrible shop, I do not recommed shopping here unless you like to get ripped off. They have send me the wrong item, and demand me to ship it back and deal with return hassle, only then they would issue a refund. This is a joke, the item is sold out now, so I can't even buy it anymore, and any normal shop would just let you keep the item and issue you a refund, since it's their fault for being so incompetent and sending the wrong item in the first place. Customer service was not helpful at all, horrible experience overall, avoid shopping here.
Daniel Lisberg Nielsen
May 25,2023Super fast service and delivery! I wrote the wrong adress when i made the delivery but Customer Care was very helpful and changed the adress before shipment. 5-star experience!
Chiara Spampi
May 25,2023Borsa pinko stupenda e ben impacchettata, ordinata di Venerdì e hanno provato a consegnare di martedì ma peccato che il corriere non ha chiamato a nessuno quindi siamo andati mercoledì a ritirare in un negozio vicino casa. Tutto ok
Antonio Re
May 23,2023Tutto perfetto negozio online top
Federica Cortesia
May 18,2023Ottima esperienza, ho ordinato una cintura che mi è arrivata esattamente come da foto in un eccellente imballaggio e ho potuto anche usufruire di un coupon; quindi ottimo rapporto qualità/prezzo.
Veronica Tavano
Jun 14,2023I bought the classic Pink belt and the price was 60% off. I recommend this website because you can get great deals