The fitter(s) arrived on time, were efficient and polite. At the end of the installation the are was left clean and tidy. Operation of the door was explained and demonstrated.
Service first class product first class a company that actually delivers what is advertised and sell I would recommend them any day of the week I am so pleased I can’t praise them enough ...
Great service from everyone before and during the fitting. Lovely friendly staff who know their product well J Marshall
Six months after having my doors installed I had a minor problem with one door making a loud noise as it started to rise (although it still worked perfectly). I contacted RDC/BRDW to arrange an appointment for someone to come and look at it. I got an immediate response and Gary, the original fitter, came within a week and fixed it in about 20 minutes (it was a minor issue with the slats). I'm very happy with the excellent service provided - Thank you!
RDC fitters were fantastic they done a great job and the garage door looks fabulous. I would recommend them to everyone.
Ordered a single garage door which arrived on the due date , was fitted and looks great. Now took an extended 10 year warranty for a great price. Well worth a look
Definitely recommend Fantastic door and fitting crew
Great product. Great price. Good communication , fabulous fitters ( Steve and Jordan) I would definitely recommend to my family and friends . Many thanks
Great service, door looks fantastic. Grant and Levi are excellent and the whole experience has been very good. All rubbish was cleared, the workings of the door were explained in detail to us. Highly recommend this company.
Excellent service and quality of products. We had a electric garage door fitted, really pleased with the service provided by online customer service and the fitters on the day of installation. Would recommend them to anyone who is looking for good quality job.
Was worried at first. I needn't have been. Trustworthy, professional company. My new garage door is perfect. Good quality. The installation team team were brilliant. 10/10. No hesitation in recommending.
The fitter did not turn up on the day he was supposed (and we had booked the afternoon of work to be in) We had yo chase them up, we didn't get a call to say he wasn't coming. He then came late the next day which was a Saturday and finished at 7pm. The door was fine but as the door was in a different position to our original door we were left with the cavity wall showing and plaster and insulation open to the elements. He said we need fascia boards but he hadn't been sent any to fit and that these were an extra cost. At no point were we advised that we may need these extras. When I emailed to complain i was told "I'm sorry that it was not mentioned, its hard to tell if any extras are needed before the install which is why we have the information on our website" We didn't order the doors through the website, we did it all from Facebook and by email. The company did try to sell other items which we didn't really need but not once was it mentioned that we may need extra cladding. If it is hard for a company that specialises in roller doors to tell if any extras are needed I would have thought it would be even harder for me to have know having never fitted a new door before. I did also specifically ask if there were ever any issues fitting doors as they don't come out to do a site visit beforehand and was told no any issues get sorted out on the day. It was sorted out eventually two weeks later which meant we had to go out to buy sheets to cover it up and keep it dry in the rain.
Great service at a great price. Highly recommend this company.
Very pleased with my new garage door, fitted to high standards, the two men who fitted it did a fantastic job, they where very polite and helpful understanding the workings of the door, I would definitely use Rolling Door Concepts again and recommend them to any one. Once again many thanks for everything.
Brilliant product, great value for money, great engineers, great service! Very rarely are deals too good to be true but in RDC's case they are one of those rare occasions
Everything went perfectly to plan.Very satisfied
From the outset when I made my first enquiry, everybody at Rolling-Doors has been helpful, and patient. Very pleased with my new garage doors. They look fantastic. My only criticism, is the fitter never wore a mask, or observed social distancing. Other than that he’s done a brilliant job.
The fitter arrived promptly. He was very pleasant and cheerful. He was very methodical and cleared up as he went along. He worked continuously and in my opinion, made a really good job. The final result was very pleasing and I am glad that I decided to replace my garage door. In my view, Roller Door Concepts have provided a really good product and excellent service.
The communication with Heidi at Rolling Door Concept has been excellent. I have been kept informed of when the installation was due and the fitters arrived on time. I would have no hesitation in recommending Rolling Door Concept.
Sylvia Meechan
Mar 17,2021Recommend you to any body,