Nothing but sincere thanks for the service I have received. Defo 5 big stars. Engineer was very helpful standards of work top class.
Absolutely pleased with the garage door. Best investment I had in 2020. Could not fault it wether it’s the price, quality or workmanship. 10/10
Easy to order, good explanation of what I would receive. Fitters turned up as planned, polite and got on with the work with no bother. Door looks very nice and works perfectly. From order to finished job I would thoroughly recommend this company
Just had our door fitted by Rico and Mark, fantastic service from start to finish, Rico and Mark very polite and gave good advice on the best way to fit our door, looks great very very happy. Highly recommend Rolling Door Concepts.
Had our lovely Black roller door fitted in Tuesday 12th Jan 2021. We are extremely happy with what appears to be a very nice product. We took advantage of the “special price” on the black door before Christmas. Our biggest issue in truth was the only payment method available was bank transfer or card over the phone, made us somewhat worried as there would be no comeback if it went pear shaped. I’d strongly suggest it be made possible to accept something like a credit card for more peace of Mind for the customer. However very positive points We were given an install date which was adhered to. We were sent a time slot which was adhered to. We were somewhat concerned as to it getting a little late (slot was 12pm-4pm) due to the weather and daylight. The fitter was delayed on his previous job but still arrived around 3pm. Really nice guy from Braintree, Sam. totally professional, quality of workmanship seems fab and we are very pleased with our product. Left no mess whatsoever and left around 5.45. Notice there are some very bad reviews on here but we are more than happy with your service. Perhaps it may be fitter related To an extent ours was fab snd had everything he needed
Darren, Exeter fitter, fitted our anthracite grey door yesterday. It was pretty awkward for him as the old frame was holding the garage soffit and fascias on. He worked around it, and came up with a solution that looks spot on. Very happy, definitely recommended.
My roller garage door was fitted yesterday, excellent service and took out the warranty on the same day, I would highly recommend them much cheaper than other local companies, neighbours are already interested in purchasing a garage door themselves.
Had my door fitted today and am extremely pleased. From order placement to delivery I am happy customer. Fitters were professional from outset and door looks and works perfectly. Took out warranty as it was 'no brainer'.
Really pleased with our roller garage door. Excellent communication throughout. Installers were great and great price. Would recommend
Single door fitted to a new wood garage. Happy enough I guess with the door. Although not too sure about ifs strength. Will wait and see. Fitters were pleasant enough. But even ordering I specifically asked if the door opening would be lined as I didn't want any work to do after the foor was fitted. The fitters knew nothing about this and then said they had phoned the office who told them it would be extra and a fitter would need to return to complete. As they said it would be lined with plastic facia board I decided against it. Now I have work and expense I haven't budgeted for. I live and learn I guess. No hard feelings. Just disappointed.
Really pleased with our new door, fitters were punctual, clean and done a great install! Door surpassed my expectations in terms of quality! Can’t recommend enough!
From my first Email, to the fitters driving away has been a 1st class service, can't fault the whole process, Thanks to all of the people involved
We had Andrias who fitted the door- polite non stop worker. Supplied tea and left radio on to let him get on with fitting, surprised that he was alone! Great job done and also came back later that day over a query, nothing was too much trouble for him to do.
I would like to thank Andreas the door fitter from BDRW who fitted our new garage door to a very professional standard. A very polite and courteous guy and a great asset to his profession. 18/12/20.
RDC had my review removed. When you have your lovely looking doors fitted ask for an offcut. The doors cun be cut straight through with a Stanley knife. If your child runs into the door accidently the only thing stopping them ripping it out is the bottom rail.
Last week I had a new rolling door concepts garage door. The installation was excellent but the kit came without the emergency door mechanism. Dan said he would come of fit it in a couple of weeks. RDC confirmed that he would be here today. He was and the job was done within an hour of so. Excellent service again and an excellent product. I will certainly recommend RDC for their products and service. Dan the engineer takes pride in his work and the work is finished to the highest standards. Well done to RDC
Had one of these installed yesterday and really impressed. Value for money: great Product: quality great Installation: quick and clean Customer service: fantastic Brought one door on a black Friday reduction which seemed really good value. Afterwards I was slightly apprehensive that it seemed to good to be true. Having spoken to Amanda at customer services a couple of times who was great and very informative and did some additional due diligence i felt comfortable enough to proceed. Installation date was yesterday and the guy (sorry didn't grab a name) was 20 minutes early, measured up, made sure it was all going to fit, showed me how it would look etc before proceeding. He explained aspects that i had not considered myself (such as the power cut override) which was great. He finished just inside the 4hrs and everything was clean and tidy, he even took the old door away. Once he left I noticed he left one of his cleaning power tools behind so called RDC to let them know as I didn't have a number for the fitter, message left and within half an hour I had a call back from the fitter apologising for leaving it and asking when would be an appropriate time to pop back to pick it up. Fearing that the fitter would live some distance away I was some what surprised to find out that he literally lived 5miles away so was easy to arrange a time for pick up. Really impressed with the product and service and will defiantly use again as and when we move.
Excellent service and a lovely product for the price. The fitter was friendly and helpful and happily came back a few days after fitting to make a slight adjustment. Highly recommended
I ordered this as they were offering a discounted rate. It was easy to do over the phone with no pressure. Two guys turned up yesterday (14.12.20) to fit the door. Very polite explained everything to me then just got on with it. Took all the old stuff away leaving it all tidy. The door is a better quality than I expected as is the remote control. I am totally satisfied and would have no issues highly recommending this company
Paul Fisher
Jan 18,2021Excellent communications. Excellent service, really helfull engineers. Well recommended 5 star 🌟