To leave a review you need to be logged in
Reviews 802
Shakir Afzal
Dec 29,2023The guys at safestore yardley went above and beyond to help me. They printed off a new label for me when I inadvertently printed the wrong one and were super patient. Special shout out to Peter, Jenny and Rory. Thanks guys. Highly recommend
Colin Carter
Dec 27,2023I was unsure of the procedure but the advisor talked me through the process and put my mind at ease
Mbachu Cynthia
Dec 24,2023Good customer service
David Bibby
Dec 22,2023Good experience
Usman Khan
Dec 22,2023Very helpful staff, provided a lower rate that was more competitive in a quick and efficient way
Eve Adam
Dec 22,2023Akahin was very professional and helpful. I would definitely recommend people to use this company as I have had a bad experience and this has made me have faith that their are professional and courteous companies.
Juan Martin Pahl
Dec 22,2023My query was dealt with professionally, efficiently and politely. Great product knowledge.
Saskia Manners
Dec 21,2023Sam talked me through the whole process and made it a smooth and simple experience of renting a space.
Rachael Crompton
Dec 20,2023Excellent customer service thank you Ali. She was so super helpful and explained everything competently and patiently. Highly recommend.
Hena
Dec 19,2023This phone call was clear and brief. Paul was welcoming to hear the context of the situation and responded accordingly.
Camilla Sewell
Dec 19,2023Very helpful, easy and straight forward
VIKRAM MANEK
Dec 19,2023your prompt and efficient handling of our enquiry
Kavit Shah
Dec 18,2023Great customer service by Jason and really explained everything really well.
Livraldo Van-Dunem
Dec 17,2023Very helpful, and explained my needs
AJA
Dec 17,2023After DHL inexplicably failed to deliver an expected parcel, I requested DHL to deliver to a local collection point. Turns out the nearest point was Safestore, Crayford, Kent, a few miles away. When I arranged re-delivery with DHL, there was no mention of requiring a PIN and as I'm not connected to the Internet when mobile, I didn't receive the PIN before I left to collect my parcel (to be fair, DHL had emailed me the PIN after I left home). DHL had instructed me to bring photo ID, which I did. Long story short, I stared blankly at Safestore staff when they told me I required a PIN to take delivery of my parcel. Following discussions with colleagues, staff found an alternative way for me to collect my parcel without needing the PIN, which wasn't straightforward. These considerate staff members saved me time and additional mileage, in a heavily traffic-congested area, by taking the trouble to legitimately circumvent the usual PIN method by using photo ID instead. Seasons greetings to you, Safestore Crayford. Your efforts were much appreciated.
Jacqueline
Dec 17,2023This guy is persistent, I made this enquiry Friday but it is a lot of money so I didn't batter to go any further,but this just keep calling me, I picked the call on Sunday the quote he gave me was too much, but he helped me to find something that suits me. Very charm and gentle guy. Thank.
Victor Balaceanu
Dec 17,2023I've received very friendly and useful service plus a few helpful suggestions from all the team here at Colchester Safestore. Thank you guys for your lovely help
Abdellah
Dec 16,2023These 5 stars are for Elmi who has been fantastic and helpful during a very stresful time with no lift and no support from the office with extra hand on site . I have been told for last 4 weeks that lift would be fixed with next few days and still not working and the office still collect payment. They are 2 men who have been doing their best but not enough to handle all other customers request who wanted to bring down and take up their items to above floors. Elmi always tried to assist us and do his best with limited resources.
Javid Gara
Dec 15,2023Customer service was amazing. They spent almost an hour for a site visit and helped me to compare different units and to consider future scenarios. Prices were also reasonable.
Brittanic House, Stirling Way, WD6 2BT, BOREHAMWOOD, GB
https://www.safestore.co.uk
Elliejd Adez
Dec 29,2023All the questions I asked was answered, well explained.