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Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues.
Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work.
Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
Reviews 558
GRAHAM PLATT
Feb 12,2025Good service and good product very pleased
Terry Imms
Feb 12,2025Good professional service delivery and SnoozeBand works well, highly recommended
Susan
Feb 11,2025Very happy with service and order on line
Basil Fagg
Feb 08,2025I received my audio splitter, it i was disappointed as one of the ports didn’t work contacted sarabec and waiting for another one to arrive.
customer
Feb 07,2025Helpful when requested
June
Feb 05,2025Easy to use site for ordering and choice Quick delivery
Joan Mary Williams
Jan 28,2025Excellent as usual. Quick delivery, very efficient service. Good quality merchandise as usual.
customer
Jan 23,2025Bought a Snoozeband Deluxe. It was sent very quickly, the communication was excellent and so was the price. Very happy
Mr M Thompson
Jan 22,2025Excellent customer service. I emailed regarding a problem connecting equipment and promptly received a response from Bryn, their technical manager. Then had a video call with him to help resolve the issue. Brilliant. Have used Sarabec for many years. Always helpful.
Alasdair MacInnes
Jan 17,2025Excellent service, very good product, does exactly as advertised. Bought the phone for elderly person in nursing home who cannot operate a mobile. This phone works just like his previous home landline.
Mr Sewell
Jan 06,2025If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan, I do hope so. having been without a working unit has been horrendous added to the death of my wife in the middle of December
Mick T
Jan 02,2025Easy to use website and very prompt delivery times,especially over the new year period.I have ordered before and have always had the same efficient service
Don Lyne
Jan 02,2025Very good customer service from start to finish. The description of the product was clear and concise including technical detail. The equipment was very securely packed, and was received by Royal Mail tracked within 2 days. The instructions for use were excellent - I am in my 90's and even I could understand them so no problem in setting the equipment up. Absolutely delighted with it.
Clifford Dray
Jan 01,2025We have now purchased 3 communicators. I think the only fault is that the on-off is controlled by the rotary volume button. It would be easier if it just had a separate on-off button. Otherwise it is really good. Great for the elderly as many have hearing aids but stubbornly refuse to use them.
Terry Hatfield
Dec 14,2024On the telephone I was given clear, correct, concise advise on how to find what I wanted. I was also advised on the benefits of using the internet. Having ordered my item was delivered promptly in a timely way. Finally my hearing loop worked well.
customer
Dec 13,2024Fast and efficient as always!!!
Jaimie Collins
Dec 09,2024So helpful, patient, great deaf awareness. We can’t thank them enough for all their help.
John
Dec 08,2024All OK, delivered sooner than expected
sunsurfer
Dec 04,2024Unclear and complex instructions. Annoying fitting the bell push (vague instructions) and even more annoying ripping it off the wall to change the battery. Your designers need accessibility and usability training.
15 High Force Road, TS2 1RH, MIDDLESBROUGH, GB
http://www.sarabec.com
Geoff king
Feb 27,2025Great fast service and easy to make a perchace