Simply Eliquid provide TPD compliant vape kits, accessories and e liquid products for you to enjoy at low cost prices.
Been using these guys for about 5 years for my regular monthly orders. In all that time I've only had 2 issues- one parcel that didn't arrive and one that was short. In both cases they resolved the issue straight away with no fuss or chuntering. As a result I continue to place my order every month, knowing that they have a long-term view of customer relations and that I'm in good hands. Would recommend to anyone.
During a purchase their website went down and after enquiring, customer service responded within an hour offering either a refund or extra juice with the purchase. Absolutely first class customer service and communications. Would highly recommend for all things vape related.
Absolutely incredible service/support from these guys. My package didn't turn up and they replied to an email almost instantly and couldn't have been more helpful. Can't recommend them highly enough.
Ordered the new tfv18 on Sunday it arrived Tuesday so 10/10 for delivery! The tank and box was completely untouched, tank was in perfect condition. Will be ordering from here again!
Simply Eliquid have provided an excellent service for the last few years. Items are always dispatched in a timely manner and my queries have always been resolved swiftly.
Complained about a delay in postage, got an almost instant reply, and it arrived 20 minutes later. (Royal Mail delay, not The company). Sheepish change of review.
A mistake was made, I called up and got 5 star customer service! Problem sorted in seconds, highly recommended! 👍🏼
Decided to start back on the vape and remembered the only juice I gelled with was revengers range. Ordered 2 bottles and coils. Unfortunately they didnt have them (problem getting them in) was told to pick something else and they would ship out to me and for the inconvenience they would add a freebie. To be honest I expected a 10ml bottle of something that doesnt sell. Nope they went up and beyond 4 bottles of juices free of charge. Was too shocked to notice my coils weren't there till later on. Emailed them to explain my coil were in with the order and thanked them. New coils on the way. I cant rate them enough, when lock down is over and i'm Denton way I will be going into the shop. Thank you so much Simply Eliquid.
Hi, I've been using this Company for over a year. Oils are great quality & service is excellent. Placed an order yesterday & recieved it this morning. Thank you.
I've ordered from them for more than a month ago from The Netherlands, no package, no money refund, no one that contact us to tell us about the status of this order so to be honest it feels like I've been scammed. I've tried emails, WhatsApp, calling, Instagram messages..... No answer. I think the last option is reporting to TRADING STANDARDS! maybe they will be able to get a light on this case..... It feels disappointing specially when I'm trying to help a company by buying their merch in this hard times.....
Excellent company.Fast dispatch & superb customer service. I never use anyone else
Good quality liquid plus excellent customer service. Any issues are resolved quickly.
Great service with quick delivery
Prompt excellent service
Always very helpful . Friendly. Posted very quickly. Recommended.
Been a loyal customer for a long time...never had any issues! Thank you :)
Yet again I have not received my order . that was a week ago.
At first i was going to give zero stars as my order was messed up. But when I called up the lady on the phone (can't remember her name) was so helpful and sorted out the problem right away and I received my liquids the next day so five stars. Brilliant customer service!!
Very good service and product
FIONAA
Apr 07,2022This is how businesses should be run. I have used these guys for a few years now and the quality of their product is unquestionably the best out there. I order online and within 24 to 36 hours my parcel is with me. Had a problem ordering months ago and it was sorted immediately when I phoned them. If I could give you 10 stars I would.