SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.
Easy install, amazing customer service, and high quality blinds. Wish the price was a bit cheaper, but other than that everything was excellent and an easy process.
Great customer service!
Our experience was great. First with the initial pre-order support. All our questions were answered fast and accurately. Once we placed our order, we received the full order accurately labeled in 10 days. Be ready to use your own screws as all installations are different. The clip on hooks are excellent for the blinds. Make sure to read the online instructions before the blinds arrive so that you are familiar with the initial easy setup. All blinds worked during the initial setup. The SmartWing Hub (gateway) with Smart Life application is the way to go for easy management and immediate integration with Alexa. We will be adding more to our home soon.
The shades fit exactly as expected. Customer support has been outstanding. I had some issues with the zigbee shades dropping connections and functioning in a reverse mode (i.e. "close" and "open" commands from the hub or Alexa integration worked in reverse). The support agents helped solve both issues. I wish they also sold zigbee motors to upgrade existing manual shades, but they do not. Regardless, I would purchase more shades from SmartWings when I upgrade other windows.
Excellent experience all the way around
It was a great experience, good cost simple process to order and most important very good customer service. Remotes are simple to use but they feel a bit cheap. My only real disappointment is that it significantly more expensive to get the motors that work with Apple devices. I’ve already recommended these blinds to others.
Fast and great product .AAA
I called with a couple of questions and they were all answered quickly. She also provided additional guidance. Easy to install, effortlessly connected to Apple Home. We got the blackout shades and my wife loves them!
Very good service and blinds work fantastically well
This is one of the best kept secrets in the shades business. Customer service. Top notch. Response within 24 hours with detailed information and help. Caroline is the best Quality. These shades are top quality. They are on par of top brands in the US Price. You get top quality material for half the price you pay somewhere else. Technology. Smartwings is a leader in this segment. Matter support was provided first in addition to compatibility with Apple , Alexa and all other Smarthome platforms.
Good product, easy install
I made a mistake in my order and support reached out to confirm if it was intended. They were quick to rectify it and also expedited the order for free. I've ordered again and their support was really helpful. So far, the blinds work well. I recommend Smartwings!
5 stars for your customer service. Having an excellent customer service before and after sale service is the most important relation with your clients never forget that. Thank you so much! Denis, Montreal.
Blinds came in as scheduled. Installation was quite simple. They worked out great
Connecting to Wifi is next to impossible.
The blinds we got function perfectly, look great and completely block the sun. Best of all they were a quarter of the price of other blinds we looked at. We'd definitely recommend Smart Wings
I am beyond impressed by this product. The ease of ordering, the value, the many many options, and the quality of the product. We opted for the roll down 70% shade and they are very nice quality. The motor is very quite and these come off as very high end. The remote is cute too. Overall we couldn’t be happier.
The blinds were just as advertised. They are great and easy to install.
I found your customer service people to be very helpful. They have a good attitude.
Vinh
Oct 04,2024Prior to making a purchase I had actually reached out to customer service one evening and got a thoughtful response by the next morning. I placed an order expecting it to take over a week, only to get it much earlier than expected to my pleasant surprise. The product itself can be somewhat finicky, but I am overall satisfied with the purchase experience and will order more shades.