Excellent value and service 10/10
Ordered a replacement fridge for a fitted kitchen unit. The order process was smooth and efficient and the delivery as promised. When our installers let us down and we were unable to find anyone else for the job the return was processed quickly and in a friendly manner. Would be happy to order from Smiths again.
Accurate information and all questions answered. Polite and well presented. No waiting to be served
Excellent, Tv is perfect and Delivered when specified
Lovely lads who installed my t.v Service second to none, all with a smile 😃
Staff are knowledgeable & helpful. Service was well organised & efficient.
Straightforward no issues
great communication, price matching.
Great service & delivered on time and with care
The TV took a little time to arrive but becuase th everison I ordered was not in stock they offered me this year's model at that orignal price. So no complaints really
I have paid for my TV 11 days ago and I am still waiting for Smiths TV to inform me when they are going to deliver my TV.
Excellent customer service. The chap who served us was extremely knowledgeable & answered all our questions.
The initial service in the shop was professional and helped me decide on the most suitable TV for my needs. The two lads who delivered and set up the tv were polite and very helpful whilst at all times professional.
The service I was given was very good, very helpful and caring the assistant made experience very good.
Very good service ordered at the weekend got the item delivered on the Tuesday thanks
I was looking to purchase Samsung 55inch OLED TV, The click and collect online said it would only be available the next day which wouldn't have worked for me. I called up and Mark answered and said i could come down now and pay him and then grab the TV straight from the warehouse. When I got there, the TV was there waiting for me and he helped me get it into the car.
Professional in-store guidance pre-purchase, followed by prompt delivery and installation, when promised, by helpful and obliging technician. A good local friendly service at competitive rates.
Delivery within 2 days
Ordered a great value TV that turned out to be out of stock with the manufacturer. Smiths TV apologised and offered me an amazing deal on a newer model. Great communications and service, with the only very minor downside was trying to get someone to answer the phone! :) This was my first time using Smiths but would definitely recommend them and will always be checking their website in future. 5 stars all the way!
Simon
Aug 23,2024People who know what they are doing. Very satisfied