Ordered two TV's, £2500 debited from my card, took them five days days to inform me they couldn't supply them, using bank holiday as the excuse, but no issues in taking the money! Then a further two days to be refunded.
Ordered and delivered exactly on time. Delivery guys very friendly and helpful. Great experience
Ok, firstly I haven’t yet got the tv as scheduled for delivery in 2 days, so bear that in mind. However, ordered a different tv with them and they came back promptly and said that model wouldn’t be available immediately as supplies were coming to an end (LG C3) which seemed the same as other suppliers. They did then offer me a C4 (latest model) at a very similar price and much lower than elsewhere. They also said that this wouldn’t be available for 1-4 weeks. After 3 weeks they have come back unprompted to organise delivery. At the moment, can’t fault them on price or service.
Good customer service with very helpful staff
Reliable service. Helpful and knowledgeable. Removed old tv which saved me a job.
Hassle free ordering and delivered in a short time definitely use again
Easy ordering process, competitive price, fast efficient service. Very pleased, would use again.
Excellent service
Mis sold me on a product that was mysteriously 'not available' from the supplier a few hours after the order was placed.
Purchased new TV from Burscough shop following very friendly and helpful advice and information which confirmed our choice of set.
Great communication on delivery date and competitive pricing.
I bought my television from Smith's at a very reasonable price. I was kept informed of my order from buying to delivery, which was done on time. I found Smith's to be reliable, informative with reasonable prices. I will certainly recommend them to everyone.
Easy ordering process. Chose the delivery date to suit me.
We ordered a new washing machine. We are really pleased with our purchase, price was better than anywhere else. It arrived when they said it would. Lee and Lewis who delivered it had to bring it up steps, not the easiest place to deliver a washing machine, they didn’t complain once, they were really cheerful, very helpful and nice guys. Thank you so much, would recommend.
This was by far the best price I found for the speakers, delivery was very quick (about 36 hours). Thanks very much
Fast efficient service, ordered a new tv from formby store by phone call paid by card,arrived in 2 days ,Fitted by engineer in 20 minutes all tuned in and ready to go, great service, had a number of items from Smith's always been excellent.
Easy transaction and prompt delivery...
Excellent service - as usual!
Tv was at a good price, the chat team was very helpful. Delivery was 4/5 as he was dragging the box which is a bit silly given that its fragile inside. The team that I called before purchase was a bit rude, room for improvement there. Still overall I would say 5 star because I'd repeat order
Phil
Sep 02,2024Good service. Did their best to match a supper low price on the internet. Had hoped to pick up the TV the next day but I could not make it. So went the Saturday morning but shop shut due to a bank holiday Monday. PIck it up Tuesday morning.