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Smiths TV

Hosted by David Simmons

4.5 (834 Reviews)

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Reviews 834

4.5

Out of 5.0

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NC
Jul 22,2024

The online ordering is essentially an entrapment scheme. The have the LG G3 still listed for £1899 with "Free Scheduled Delivery", but do not believe this. "Free Scheduled Delivery" actually means they do not have any stock and they have no cooking clue if the supplier has stock either. Smith's took my money without checking stock first, then tried to up sell me a G4. This is really misleading and a simple "Out of Stock", "On Back Order" or "Contact us before ordering" would make things much clearer on their website and would not have wasted 3 days of my time trying to find out when I was being contacted for delivery. 01/08/2024: EDIT after Smiths TV reply. Not good enough I am afraid. This TV is still up for sale on the website and can be added to the basket. Even when you know full well you cannot fulfill the order. This is 100% misleading customers. There is no indication at all that LG has no stock and you give no indication at all on whether you hold stock. You are obligated to clearly state the status of availability for an item for your customers to make an informed choice before committing to giving you money. Having "Free Scheduled Delivery" implies that stock is available and that a scheduled delivery date would be organized with the customer after they have secured an order.

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customer
Jul 22,2024

Quick and efficient service

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Christopher Milby
Jul 21,2024

The TV I wanted was not in stock and Samsung could not provide it so, Smiths TV offered the same model but, the latest model for nearly the same price. The TV was delivered on time, and I am very happy with Smiths TV service.

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Mr Tony Prentice
Jul 20,2024

Quick.and easy

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Manoj Tanwar
Jul 20,2024

Delivered within time, safe and sound.

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Mr McConnell
Jul 19,2024

Great price in comparison to competition. Customer service very good as was delivery. I would buy from them again.

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Gordon Tartt
Jul 19,2024

Great service Nice to deal face to face and great delivery and aftersales

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Frank Bateman
Jul 19,2024

I was hesitant about using a small company as I had purchased a "Loyalty card" with a National online retailer. Smiths Burscough were very helpful with comms & advice. I purchased a new 55" tv which was in stock for same day collection, and at a better price than than I could have achieved even with my AO loyalty card!

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Sharon
Jul 13,2024

No fuss, straight forward installation of a dishwasher and removal of the old one for my elderly parent. She was shown how to use the device by the installer. Shop was great giving advice and helping me to register for the extended guarentee. Brilliant!

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Mr Stuart BRUCE
Jul 13,2024

Mr Bruce thank you for service and delivery for Slimeline Dishwasher and Refund returned

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Gary
Jul 09,2024

Far better price compared to competitors. Delivery was quick and television is excellent!

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Alexander Beswick
Jul 06,2024

TV delivered promptly BUT having payed £45 to have it set-up the very pleasent lads did not show us (80 yearolds) how to use the controls. Rather spoiled it for us.

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Sandra Town
Jul 05,2024

TV delivered today and extremely pleased. My husband recommended this company as he uses them for his businesses. I will definitely be purchasing again and recommend to my friends.

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Ash arora
Jul 05,2024

Was a bit hesitant buying a TV from a company I hadn’t used before but service , communication and execution was first class . Wouldn’t hesitate to recommend

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Mr Bryn Jones
Jul 04,2024

The service i got was really personal and helpful.

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Customer
Jul 04,2024

The staff were very professional and friendly. They know what they’re talking about would definitely recommend.

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Gillian Jeffries
Jul 04,2024

Efficient, good communication, helpful. Very happy.

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Den
Jul 03,2024

Whenever possible we have always bought our televisions and other white appliances from Smiths TV in Formby. The reasons are that the shop is local with car parking round the corner, very competitive prices and a first class customer service. On this occasion we were thinking about upgrading our old tv but needed guidance on all the latest tech developments ie Oled, Qled, Neo Qled etc. We received all the help we needed to assist us in deciding the set to buy. Great service, price and a very satisfactory buying experience.

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Kevin Glancy
Jun 30,2024

Bought new LG 65in OLed 4K H TV from Smiths TV which I have had 5 days now, splendid realistic picture good sound quality, friendly engineers who delivered and installed the TV. And explained the installation process to me and found it easy to use so would highly recommend Smiths TV.

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Wirral Credit Union
Jun 28,2024

Delivered as said. Thank you

01704 531854 [email protected]

114 Manchester Road, PR9 9BJ, Southport, GB

https://www.smithstv.co.uk/

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