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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Reviews 844
J Oxley
Feb 20,2025Helpful friendly staff also gave Helpful advice Will definitely return when I need any electrical appliances. Thankyou!!
William Jones
Feb 20,2025Choice of delivery day. Good price and quality. Phoned to check delivery address. Couriers text delivery window. Very good service. Still trying to interpret air fryer?
Tracy
Feb 20,2025Ordered a washing machine and it arrived 2 days later, which was the date I chose. Communication with the delivery drivers were excellent. They were very friendly and professional. Nothing was too much trouble. The washing machine was well packaged. No problems at all and will definitely order from you again!
Mark A
Feb 20,2025Perfect service easy no hassle and quick will be using again
Andrew Tasker
Feb 19,2025First time I’ve used Sonic and I rate them 5 out 5 for price and 5 out of 5 for prompt delivery. Exemplary service and would definitely recommend to others and use again myself in the future.
Tim Gray
Feb 19,2025Very helpful staff Quick service
Steve F
Feb 19,2025I had an issue where my new tv was damaged / faulty out of the box but the customer service was impeccable, within 24 hours staff delivered a replacement tv, packaged up the original and took it away. Well pleased with my new tv.
Joshhew
Feb 18,2025The help the from the person who served us he was cheerful and was not pushy but led us through a variety of driers
David Law
Feb 18,2025Choose my machine online from your website rang up spoke to a very helpful person about what I wanted paid for it an it was here the next morning at 9am amazing service
Kazgirl
Feb 18,2025Always kept informed re order.
B Swift
Feb 18,2025Our most recent purchase was a fridge freezer but we have been buying from sonic for years. The staff are always friendly and knowledgeable and never try to pressure you into buying. Can't fault the service, long may it continue!
Mr mark hinchliffe
Feb 18,2025Delivered, unpacked, installed and taken away quickly, efficiently and smoothly.
David Lucas
Feb 18,2025Great price and fast delivery- highly recommended.
customer
Feb 18,2025Prompt delivery. Excellent delivery team. Great communications. Good price. So good to be able to support a local business and speak to real people ratter than a faceless corporation. Thank you
Ramy Elnoumeir
Feb 18,2025Excellent communication/ great price/ prompt delivery / polite and respectful staff Would definitely use again
Jannae
Feb 18,2025Very easy to order fast and friendly were here when they said they would arrive would definitely recommend and will order from them again.
SAMIA RANI AYUB
Feb 18,2025Helpful Friendly
geoff chantler
Feb 18,2025Delivered on time phoned to let me know they was 30 minutes away and they phoned me when I placed the order
Mrs Padgett
Feb 18,2025Good service from staff in the store,very helpful and knowledgeable about the product we bought. Delivery of goods was very good,text us the night before to give us a three hour slot. Called us the next Day to let us know they would be with us in 30mins to Deliver goods. The two guys that came to deliver where very pleasant and helpful. So would highly recommend Sonic direct.
Mr Hare
Feb 20,2025Great customer service excellent stock