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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Reviews 844
JT
Feb 12,2025I ordered a freezer on Saturday, it was delivered the following day by Hinde and Maciej. I was extremely pleased that they were able to expedite delivery, particularly so on a Sunday. The drivers placed my items in the room I requested. The whole process from ordering to delivery was better than most other stores. I would use them for future appliance purchases.
Robert Smith
Feb 12,2025Great service. Very helpful. Would recommend using them
Nigel Ward Hollings Farm
Feb 12,2025Aswered all my queries on the 'phone re new TV and new Washing machine as I did not go to the store but bought them from the website
Chris Pearson
Feb 12,2025Fantastic service. Delivered on time and the 30min call before was brilliant. My delivery guys Minde & Maciey were excellent.
Stephen Naylor
Feb 11,2025Quick and speedy delivery and fitting. Took the old oven away. Everything went smoothly. Good job all round.
Philip
Feb 11,20251st time buyer. Great price on a microwave oven and quick and free delivery.
Mrs L Mcdonald
Feb 11,2025I thought that I had a problem with my new tv and your staff were so helpful and understanding.
Jonathan Raisbeck
Feb 11,2025Quick and straight forward service
Patrick
Feb 11,2025brillent and great servies
S Piper
Feb 11,2025The staff were helpful and not pushy
K Maude
Feb 11,2025Very friendly delivery men. Sangdeep and Zulf were really helpful and cheerful. Good experience overall. For some reason I don't receive a text the night before as my phone just won't accept Sonic texts, not sure why, hence 4 stars. But I usually use Sonic for my white goods. Good customer service department.
Sophia
Feb 11,2025I’m really happy with my new tumble dryer! From the moment I placed my order, the customer service was excellent—very helpful and efficient. The delivery team, Minde and Maciez, were absolutely lovely. They arrived on time, installed the dryer quickly and professionally, and made sure everything was working perfectly before they left. A smooth and hassle-free experience from start to finish. Highly recommend!
Tariq Mahmoob
Feb 11,2025Bought the 65inch LG OLED TV. Salesman new what he was talking about Really impressed as he wasn’t pushy at all , he did ask me what he needed to do to close the deal I asked for free fitting and free delivery, Deal done happy days
P Formby
Feb 11,2025We would highly recommend Sonic Direct. From ordering our fridge freezer to its delivery everything went smoothly and we were kept informed throughout. Competitive prices too.
John Sadler
Feb 11,2025good tracking. delivered in time slot specified
Mr Cavanagh
Feb 11,2025Ordered by phone no problem polite cheerfully assistant. Delivered following day 2 very obliging young men very helpfull. You can't get better than that. Thank you.
Lawrence Larkin
Feb 11,2025Great when odering and delivery sound, could not fault would defo use again.
Foxy
Feb 10,2025Great product. Installed with skill and care. Thank you.
Allan Chappell
Feb 10,2025Quick delivery, product as described.
simon .
Feb 12,2025Product was just what I was looking for and couldn't find it anywhere else and it was at a good price in my view. Very pleased with my purchase.