Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Staff were very pleasant and welcomeing and helped us find what we were looking for quickly,and our purchase was loaded into our car so we had no lifting to do which was extremely helpful.
Great price and fast dispatch but mobile number not put on paperwork correctly resulting in failed delivery on the next day. Would have given 5 stars but this issue caused problems.
Great service and priced correctly
Your website was very easy to navigate and the prices very competitive. The two delivery drivers MINDE & MACIEY were very organised and polite. I would give them 5/5. Thanks John
Excellent service, really good communication with very punctual, polite and knowledgeable delivery staff. Excellent choice of products at very competitive prices, wouldn’t hesitate to use Sonic-Direct again.
My first encounter with Sonic which was amazingly fantastic. I dealt with Paul who was totally up to speed with my chosen project and within a matter of minutes the purchase was made late Friday 14 February 25 received the microwave today Monday 17 February. Excellent company and staff I will most certainly deal with Sonic in the future David Mumford
Delivery on time
What a guy Paul helped me find the right oven and at a decent price would highly recommend this firm Also What 2 brilliant and polite guys who delivered my oven a credit to you all
Good service from
Really simple to order online and select delivery date. Was contacted the next day to say they hadn’t the original fridge I ordered in stock so I was up graded to the newer latest model at no extra cost. Was contacted half hour before delivery.
Amazing customer service, knowledgable , on the ball & achieved a good deal, no one compares & l did try other suppliers but they’re just not up to it , Sonic is Class
Clear information given, good instore material, friendly service but no hard sell. Reasonable discount but would perhaps have expected some slightly cheaper options.
Very satisfied with service and online ease of use...company gave great value and communication very good from start to finish...will definitely use them again and recommend to others
Great customer service. Good communication and the service was superb
very very helpful and polite staff and good price
Deluvered on time. Ste & Stu helped get the freezer to the garage. Good service will buy again soon.
Pleasant, helpful and friendly staff, very efficient process. Would definitely use again.
Excellent Customer Service so helpful
Service, advice & knowledge of staff.
Mr m wood.
Feb 18,2025Could not fault .