Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Nobody is perfect. Good job in providing this extractor.
Service was swift and efficient by a man who knew the product.
Always happy to help and service with a smile
Website easy to browse & ordering was quick and easy. Many ways to pay too. I asked a few questions on the chat and was speaking to a person not a bot. I was given quick information and the person obviously knew his subject. 2 days after ordering the washer was delivered and as arranged I got a call 30 mins before. They were professional, very careful of not damaging anything and took time when installing to make sure it was done correctly. Thank you Sandeep & Zulfi
Easy purchase online- had the item I wanted - at the best price- with free delivery - perfect! Delivery was as arranged - the new microwave is now in place & being used. Reliable company to deal with (first time - & I'll be returning) - Highly recommended.
The personnel that attended to us was patient and knowledgeable about the products. His suggestions was very helpful. The customer service was great
Delivered as stated by two very nice helpful men. I was kept informed by email regarding delivery. I am very happy with my new Indesit washing machine.
Kantar at the Bradford store was do helpful with an exchange due to a fault in the appliance
Great company, quick delivery, all in all brilliant.
Some Staff are arrogant
Excellent service and fantastic discounts on a tv I bought
Friendly staff and always happy to help us find the best deal for us and our needs..Thank you
Good price. Quick delivery. Helpful Staff. I have bought plenty of Kitchen appliances from Sonic. Never been disappointed!
Good and great 👍
easy to buy at Sonic good company
Great choice of products and the delivery drivers Sangdeep and Zulfi were absolutely lovely. Very polite and pleasant to talk to. They dealt with our new washing machine with care. If I need more appliances I will go back to Sonic.
I have recently bought 4 items from Sonic Direct. I received advice and support from members of staff who were very knowledgeable about the products and were also able to ensure I was given some price reductions, free delivery and extra extended warranty on all the products. The delivery was on time and by helpful delivery men who made sure the items were carried to the correct rooms. I would highly recommend Sonic Direct.
Returning customer. Outstanding service as always. Polite and courteous. Thank you.
Brilliant, we went shopping at Sonic direct for a new oven. We were very pleased with the service we got and a very helpful gentleman even wheeled it out to our car and helped put it in.
Gary Gray
Feb 07,2025Great service, price and delivery- five stars!👍😄