We will make sure your dog finds the perfect fit
Very slow shipping, so disappointed as I would not have ordered from this website. I ordered Christmas pajamas for our family, dogs included, I don’t think we will have them by Christmas which will be almost a month after I ordered them!
Never received order. This company is a scam company from China and I’m going to my bank tomorrow to open a fraud case. I’m very disappointed.
Great customer service! They contacted me about parcel being late due to post office strike. After giving me 2 options I was able to answer through email and they responded very fast. Super appreciated! Thank you!
I was dealing with Erica. Well let me tell you, she has an amazing customer service skills. I unfortunately ordered the wrong size for my daughter's dog and for my son-in-law. I sent an email to customer service and right away got a reply and dealt with Erica. Great quality of products. Can't wait to re dive my exchange.
The shipping is extremely slow.
So happy with this hoodie. My pup hasn't let me take off his hoodie yet. He's loving it! Thank you so much
I just love all your amazing stuff. Great quality. My daughter’s favorite too. Thank you for the great products and service.
Purchasing was fine. But I have not gotten a confirmation email or any type yo be able to keep track of my order. Normally a confirmation email of some sort is sent out
I got some jammies and a couple of hoodies for my dogs, to be honest I didn’t think they would be so good! The jammies are a lovely soft material with a bit of elasticity and the hoodies are surprisingly good quality. The packaging, delivery and speed were all 5 star ⭐️ I will absolutely continue buying from this company.
I had an issue with my package getting lost in transit. The customer service was very responsive, friendly and extremely helpful. They resolved my problem the first time I contacted them. I would definitely recommend this company.
Great return for wrong size pjs from my dog. So kind and did the process for me!
Country of origin was not disclosed during ordering process. I thought I was buying from a company in America not freaking CHINA!!!!
The helpful instructions for getting my American bulldog the right size finally. I’m very happy with my purchase.
Ordered a jacket and a pair of shoes on December 7th to arrive before Christmas but surprise they actually dropship from China. 12 days later I am still waiting for the package, no phone number to contact them.
Orders take a month to ship
I still don’t have my package and the Tracking is useless. Where is my purchase???
I ordered the wrong size and they sent me the right size in just a few days. They also let me keep the larger size so I didn't have to fuss about returning it.
The experience was great! I got one size wrong and they’re extremely helpful with it!
I was told the product would be delivered on the 18th of December just in time for my fur babies birthday and I’m still waiting so how can I rate it if I haven’t even received it yet??
Robyn-Leigh Cadieu
Dec 20,2024Max is a fantastic customer rep. He explained the delivery situation with Canada Post. Offered a gift card for the delay and I refused due to you are a small business. I want you to make and be successful, I am sure your products are top notch. And I will be advertising your business