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Spark Paws

Hosted by David Simmons

3.0 (706 Reviews)

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We will make sure your dog finds the perfect fit

Reviews 706

3.0

Out of 5.0

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Robyn-Leigh Cadieu
Dec 20,2024

Max is a fantastic customer rep. He explained the delivery situation with Canada Post. Offered a gift card for the delay and I refused due to you are a small business. I want you to make and be successful, I am sure your products are top notch. And I will be advertising your business

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Bailey Millikin
Dec 20,2024

Very slow shipping, so disappointed as I would not have ordered from this website. I ordered Christmas pajamas for our family, dogs included, I don’t think we will have them by Christmas which will be almost a month after I ordered them!

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Melinda Beaulieu
Dec 20,2024

Never received order. This company is a scam company from China and I’m going to my bank tomorrow to open a fraud case. I’m very disappointed.

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Nicole Glueheisen
Dec 20,2024

Great customer service! They contacted me about parcel being late due to post office strike. After giving me 2 options I was able to answer through email and they responded very fast. Super appreciated! Thank you!

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Guylaine Barber
Dec 20,2024

I was dealing with Erica. Well let me tell you, she has an amazing customer service skills. I unfortunately ordered the wrong size for my daughter's dog and for my son-in-law. I sent an email to customer service and right away got a reply and dealt with Erica. Great quality of products. Can't wait to re dive my exchange.

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Jessica l murray
Dec 20,2024

The shipping is extremely slow.

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K.B
Dec 20,2024

So happy with this hoodie. My pup hasn't let me take off his hoodie yet. He's loving it! Thank you so much

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Kristie Connors
Dec 20,2024

I just love all your amazing stuff. Great quality. My daughter’s favorite too. Thank you for the great products and service.

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Samantha Dumler
Dec 20,2024

Purchasing was fine. But I have not gotten a confirmation email or any type yo be able to keep track of my order. Normally a confirmation email of some sort is sent out

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Jacqui
Dec 20,2024

I got some jammies and a couple of hoodies for my dogs, to be honest I didn’t think they would be so good! The jammies are a lovely soft material with a bit of elasticity and the hoodies are surprisingly good quality. The packaging, delivery and speed were all 5 star ⭐️ I will absolutely continue buying from this company.

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Matt
Dec 20,2024

I had an issue with my package getting lost in transit. The customer service was very responsive, friendly and extremely helpful. They resolved my problem the first time I contacted them. I would definitely recommend this company.

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Amanda Licciardi
Dec 20,2024

Great return for wrong size pjs from my dog. So kind and did the process for me!

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TONYA PEMBERTON
Dec 20,2024

Country of origin was not disclosed during ordering process. I thought I was buying from a company in America not freaking CHINA!!!!

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Debra Kirby
Dec 20,2024

The helpful instructions for getting my American bulldog the right size finally. I’m very happy with my purchase.

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Kabir Vachher
Dec 20,2024

Ordered a jacket and a pair of shoes on December 7th to arrive before Christmas but surprise they actually dropship from China. 12 days later I am still waiting for the package, no phone number to contact them.

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Jennifer Krainman
Dec 20,2024

Orders take a month to ship

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Sharon
Dec 20,2024

I still don’t have my package and the Tracking is useless. Where is my purchase???

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Diane Zawislak
Dec 20,2024

I ordered the wrong size and they sent me the right size in just a few days. They also let me keep the larger size so I didn't have to fuss about returning it.

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Filipa Ramos
Dec 20,2024

The experience was great! I got one size wrong and they’re extremely helpful with it!

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Jennifer Taylor
Dec 20,2024

I was told the product would be delivered on the 18th of December just in time for my fur babies birthday and I’m still waiting so how can I rate it if I haven’t even received it yet??