logo
Spark Paws

Hosted by David Simmons

3.0 (706 Reviews)

To leave a review you need to be logged in

We will make sure your dog finds the perfect fit

Reviews 706

3.0

Out of 5.0

comment
Brittney Freund
Dec 21,2024

Their site says “ Orders after Dec 9 may not arrive before XMAS”. Understandable. It’s also says shipping to US is 6-12 business days. It’s been 15 business days and it hasn’t even left China. I’m frustrated because this was a rather expensive order considering I didn’t offer during the current sale, my dog needs new quality sweaters, and this was supposed to arrive in time for Christmas. I reached out to support on the 19th when I noticed it hadn’t arrived in the US yet, and was assured my order was set to arrive on The 20th (the following day). It’s now the 21st and it still has yet to leave China or even update shipping updates. I want to love the sweaters, but so far this has not been a great experience.

comment
Fred Godwin
Dec 21,2024

I told you the shipping address was wrong but you still shipped to this address !

comment
Melanie Gardner
Dec 21,2024

great quality product

comment
Charity Stephens
Dec 21,2024

When looking at the email and website it appears the company is based out of Canada. However, the merch is shipped from China. I would not have ordered from them had I known and recent looking on their FB page, it appears there are a significant amount of customers who never receive their product- or it’s delivered months later. Mine has been in a warehouse in China for 3 days

comment
Lauralyn Radlein
Dec 21,2024

I sent an email with 10 minutes of placing my order asking for a cancelation and it has been ignored. My product will not be here on time and I did not know that til I placed the order and had paid for it already.

comment
Joni
Dec 21,2024

I LOVE the muscle shirts. I wish the pajamas could handle 100+lb dogs.

comment
Sherri
Dec 21,2024

Over two weeks to fulfill a gift card order. Doesn’t reply to email requests for status. Only replies if you comment in Facebook, and then it’s his Messenger in the middle of the night. Doesn’t bother to respond until you tell them you’re going to dispute the charge. No confidence that using the gift card will be worth the frustration.

comment
Cheryl
Dec 21,2024

Needed to cancel one order and it was done without hesitation. Great customer service!

comment
Erin Andre-Colton
Dec 21,2024

Sweatshirts are supersoft and very well made

comment
echo
Dec 21,2024

There is nothing special here. The experience was alright but not extraordinary. No knowledge on when I’ll receive my items. The only thing I loved was the fact that you can search by breed to get a size.

comment
Carrie Cadieux
Dec 21,2024

I’m not happy at all as I have not received this parcel and it’s been almost a month! Said out for delivery and has never arrived! I want a full refund!

comment
Arleigh H
Dec 21,2024

Customer Service replied quickly and was very helpful when I needed to exchange for a larger size. Very satisfied.

comment
Alexandra Moraru
Dec 21,2024

Quick service to order an item. The measurements didn't work for my dog. I'll try to change it for a different size.

comment
Patti
Dec 21,2024

Customer Support is awesome. Quick to respond with great solution's. Quality is great in regards to boots and hoodies.

comment
Tjasa
Dec 21,2024

Exceptional customer support—quick, helpful, and attentive. The products are of excellent quality. I’m truly impressed!

comment
Mike Y
Dec 21,2024

Took 24 days to get it to me when I was told 10-12 days. The products are good quality, but they ship from China so its hard to track them with the shipping method they use but other than that it was good.

comment
Laurie Savard
Dec 21,2024

La meilleure compagnie de vêtements pour mon chien

comment
Geral Lee
Dec 21,2024

The two coats I ordered for my dog are a perfect fit! She loves them. Quality items all around.

comment
Sandra L Gordon
Dec 21,2024

They have a variety of well made outfits at a reasonable price. Many option when buying for both male and female dogs.

comment
Cathy Gierszewski
Dec 21,2024

Ordered several items for 2 dogs. I used the customer service to help choose the correct sizes. After several weeks, I was so excited that the items got here before xmas. However, the items were too big for my dogs (3X & 4X) because it would take several weeks to return/exchange I'm stuck trying to fix them to make them fit. Materials are good quality but the fit is not as advertised. Maybe offer more customized sizing? Others have said they run small, maybe the smaller sizes but definitely not the larger sizes.