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We will make sure your dog finds the perfect fit
Reviews 706
Ludwig Leitl
Dec 18,2024Beste Qualität, bester Service
Aaron M
Dec 18,2024Easy to do, plus it was really cool that I could add another hoodie to the order (hoodies for the couple and one for the Frenchy!)
B'comingFree Vandweller
Dec 18,2024These are made of high quality fabric and look amazing.
Meghan Oconnor
Dec 18,2024Shipping, delivery and tracking info takes extremely long. No updates.
Kerry Ellicott
Dec 18,2024I was pleasantly surprised to hear a new sweater was being shipped even though the original was not required to be returned. I will definitely donate the original sweater to my local shelter. Thank you for being a company that understands how a strike may affect a customer. Well done.
Shari Orenstein
Dec 18,2024I did not receive my order and they keep asking how they did!!! So annoying
Riley
Dec 18,2024Honestly I’ve never been more impressed with customer service in my life! I ordered the wrong size by quite a large margin and was so worried about my husband and dogs matching hoodie set I got them for Christmas. I ordered an XL for my American Lab instead of the 3XL I needed (my fault for not reading the size chart appropriately), and contacted customer service, they not only responded the next day, but also sent me out a replacement free of charge and for a generous and understandable one time only, allowed for me to keep the original so I didn’t have to go through the hassle of sending the smaller one back. I was floored by how easy to deal with, kind and amazing this company is! Not to mention the hoodies are high quality and the softest hoodies we own lol
Pamela Gebhardt
Dec 18,2024The customer service is OUTSTANDING! Very responsive, very helpful. I would definitely order from Spark Paws again and I would most definitely refer all my friends!
KRISTEN KAUTZ
Dec 18,2024This is my first purchase but won't be my last. I purchased the matching set of hoodies for my dog and myself. My Hoodia didn't fit and they happily exchanged it for me. Excellent customer service and quality products.
PattiM
Dec 18,2024Customer service during Canada postal strike was awesome!!
Traviss Kennedy
Dec 18,2024Couldn't ship to my address in fort mcmurray Alberta. When everyone else can. N9t very happy.
Timothy Collins
Dec 18,2024Excellent quality and fit.
Kben
Dec 18,2024Customer service is outstanding and their products are excellent quality!!!
Sherri Tobin
Dec 18,2024What an amazing company! Very gracious and understanding. I will always order from Spark Paws.
Jessica
Dec 18,2024I never receive my order and its stuck in china
Angielyn Barnes
Dec 18,2024The size wasn't right they sent me correct size right away
annie bernard
Dec 18,2024they tried to get my items shipped to me faster since post canada was on strike.
Adam Pearson
Dec 18,2024Shipping service was absolutely horrible
Magdalena Romanowska
Dec 18,2024Great shop, that offers very high quality clothing for dogs AND humans! Very kind and professional support is also given. I wanted to exchange the hoodies for our dogs, because I made a mistake with the size, and even if it was my fault, they send me immediately smaller ones AND let me keep the others. Now our dogs have sleep-hoodies too and we are all very happy! Would recommend the shop to everyone with dogs and of course will order again!
Unhappy customer
Dec 18,2024I ordered on Dec 6 was assured it would be delivered before Christmas. I asked about shipping issues. I was told not to worry so I proceeded to order all of my Christmas gifts from Spark Paws. It was not shipped until late yesterday!! With no communication. I have sent multiple emails with no response. I asked to have part of my order cancelled as it will be no good to me after Christmas. Still no response. I spent my entire budget and the likelihood of it arriving before Christmas is pretty low. I would have made other arrangements if there had been any chance it wouldn’t arrive. I am actually pretty heartbroken. The Christmas pajamas will have to be returned 3 dog and 1 human. I asked to have them cancelled with no response. This has been a terrible experience. It would be fine if it was any other time of year. Christmas pajamas are only useful at Christmas time. I certainly couldn’t recommend for these reasons alone. I’m sure the products are great, but spark paws caused so much stress. I just can’t believe it took that long to ship! I get fedex, ups and purolator deliveries regularly with no difficulties, there really is no excuse.