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Reviews 169
Jamie Holland-Smith
Jan 11,2020Great service
Phil Reed
Jan 11,2020Good service and great stock GR5LB
Mrs Amanda Spettigue
Jan 05,2020Great service GR5LB
Ingrid
Oct 11,2019Sparks Uxbridge Store. I had one of the best shopping experiences for a long time. Norbert, who helped me choose the for me suitable kit, was most helpful, knowledgable and friendly. He and his colleague made my visit very enjoyable. Thank you.
bob sparkes
Jul 02,2019once again make the trip to their hemel shop to buy my vape .. once again told out of stock and told not even a bottle in shop . left empty handed.. thought i would look at their online see if they had any stock in.. unknown to me the phone call goes to the same shop. were i was told they had 4 bottles in the shop.. why the F*** did'nt they sell it to me . the guy i spoke to had no respect for his customers .. well they lost this person as a customer and will spread the word of my poor service
Jim T
Apr 19,2019Avoid this shop, Usually buy online but thought of supporting local business but came back with a shock. They are heavily over priced. Their 100ml shortfill range called Keep It you can get online for £6.99 (@washington vapes site) and they selling it for £24.99. I wouldn’t mind paying couple quid more in the shop but that much difference is just a rip off. Staff didn’t like it when approached and rudely replied to go buy online. Most of their reviews are bought by asking customers to give 5 star for a free bottle of juice (That’s why you see a code at end of each review)
David Stevenson
Mar 19,2019Love it best buy
Neil
Feb 26,2019Great shop full of top products at good prices. Customer service is just amazing
Judith Rydings
Jan 17,2019Customer service second to none - very helpful and friendly. Any questions answered, and assistance given. Nothing is too much trouble. Wonderful choice of products, and advice as to which will suit a particular vaper best. I rely on Sparks for all my vape questions to be answered and know I am buying the best products for me. Great store!
kenneth mains
Jan 02,2019great shop plenty offers and also customers service is fantastic nothing to much for the staff always very helpful and informative. Always happy to visit shop in Hemel Hempstead. GR5LB
Daniel Lockyer
Dec 22,2018Rachel was friendly and seriously trained highly and they no what they are selling I love the crown IV kite a brought
Ivan Valentinov Ivanov
Dec 20,2018Amazing customer service and products... Keep it up guys. Code: GR5LB Ivan Ivanov
Gary Payton
Dec 02,2018Excellent service from the Aylesbury store. Staff are very friendly and extremely helpful and knowledgeable. I drop by every fortnight for supplies and am greeted by happy staff on evey visit. My only criticism is with the website which I find lacks the entire product range offered in store. Code: GR5LB
Poonam Tailor
Dec 01,2018Amazing customer service. Very friendly. Very knowledgeable. I have been going to the ayles bury branch since it opened and cannot fault the guys in there. Always happy to help. Reasonable prices and friendly shop layout. Code GR5LB
Maynz 84
Nov 11,2018Friendly staff very helpful Code : GR5LB
Sarah Byles
Nov 04,2018Great customer services very happy.GR5LB
Aneil Salh
Aug 06,2018This shop is awful. Staff are NOT knowledgeable. I had a customer in who was a new vaper and they sold them a seriously overpriced Direct to Lung device that she couldnt use, when she should of been given (or at least allowed to try) a Mouth to Lung device.They didn't show her how, why or when to change the atomizer or even how to prime a coil. I've had more of their customers come to me and moan about them. All good for me as I now have new loyal customers because of their ineptitude. All they care about is getting as much money out of a customer without even considering their needs.
chcats
Jan 04,2018Excellent, knowledgeable and friendly service at the Luton branch. Every customer is treated well and the team go the extra mile without any fuss nor hard selling. They are very helpful and will try to find the right products to suit. Definitely deserving of this review!
Leanne
Nov 23,2017Great company and very knowledgeable and honest staff in their High Wycombe store.
John Alan Clarke
May 04,2023I delayed in making my order and didn't have enough time for the delivery to get to me before going on holiday. Without me asking, the lady that I spoke to on the phone drove 10 miles to my house to ensure that I had them before I went. Outstanding service that went above and beyond.