Stiltz is the UK-based manufacturer and installer of the elegant and compact Stiltz Duo and Stiltz Trio Homelifts. The products are ideal for getting around your home if stairs are becoming a challenge; the Trio+ will accommodate a full-sized wheelchair if needed. So whether you need a little extra help now, or are future-proofing and planning for the coming years, make your life easier with a Stiltz Homelift.
As we are close to or just past 80, we are future proofing our home so we don't have to move. We just had our Trio Alta installed and can't say enough about the quality of the product, the installation and the company that installed it! We feel that we have made a wise decision toward making our lives easier.
Great looking product, knowledgeable sales people, fitters work clean quickly and polite. Definitely recommend
My experience with Stiltz home lifts Just over a month ago, I had my Stiltz lift installed and I am so pleased with it. The workmen that came and fitted it were very professional and knew what they were doing. They were so professional I would not hesitate to recommend Stiltz lifts to anybody.
Easy to arrange lots of information, No problems with fitting, payment taken in stages, last payment when job was completed. Everyone was friendly from start to finish.
Very well organised and sympathetic company, we were needing a lift so partner could be discharged from hospital so it was done very quickly. Project management for a complex job was very good and the lead builder, Andy was excellent. Whilst the product is expensive, reflect on the fact that the cost was equivalent to 27 weeks in a nursing home maybe less.
Excellent throughout, product explained, chance to see one in action, fitters clean and efficient, availability to pay partly no interest loan, effect has opened up my house again
Had an issue with the lift this afternoon that, after talking with an engineer at around 17.30, I was not able to resolve myself. After a drive of 3 hours, he was at our house at 21.15 and fixed the problem in under half an hour. Then he had to drive 3 hours back home! Can't fault the customer service! Stiltz talks the talk and walks the walk!
An efficient and professional service from start to finish. Opted to use their builders for enabling works, ensuring slick project management, and all VAT-free works as I have a registered disability. House cleaned by team after every day on site. No hesitation in recommending Stiltz.
As a person suffering from chronic COPD and am on oxygen 24/7, the Homelift is perfect for getting myself up and down the stairs. The product and workmanship are worth five stars, however, as is usual in a project like this, there is always a "hiccup", I was quoted 2 to 3 weeks for the project to start, but I was still waiting a month and a half later before anything happened.
The installation and operation of our lift exceeded our expectations. Installation was easy, tidy by expert tradesmen. The operation is almost silent and very safe.
Really pleased with the finished trio three floor lift. After a few teething problems were sorted I and our visitors are really impressed. A very smooth ride at a reasonable rate, with barely any noise, using just half a kilowatt. Tucked into the corner of all rooms it is not at all intrusive. Admittedly, the first floor has to have a lift shaft around the lift for fire precautions, which requires a separate door. If you get a three floor lift make sure the lift shaft door specification includes a window with appropriate handles on both sides.
The experience of buying a Stiltz home lift has been excellent from beginning to end from initial enquiry in late summer 2022 to obtain literature to the installation of a Stiltz Thrulift in our new home in May this year. The three installing engineers were terrific and the lift was completed in two days.We had some initial hiccups in use but the technical support was brilliant, the duty engineer skilfully talking me through what I might have been doing wrong – he was far too polite to say ‘user error’ but it probably was! Every phone call made to Stiltz was answered promptly by a cheerful human whilst the follow-up admin post-installation has been superb; technical issues, customer survey, extended warranty arrangements all handled most efficiently.
The fitters who installed our lift, did so knowing it had been fitted wrongly. They never informed us of the problem and we only found out because of the noises and scrapping sounds it was making. When this was pointed out, the fitters came back twice and still did not tell us of the error. It was not until the second visit that new and correct fitting items were sent by the company was it hopefully assembled properly. Having had the lift fitted because of disabilities we were still left sleeping in chairs downstairs until we felt the lift was safe. edited review following reply from Stiltzs We were advised the lift instillation would take one day. It took two days because of problems the fitters encountered while assembling the lift. the fitter came the following day to complete instillation. We were not informed of any concerns or worries and were told everything was okay and fine and he asked us to sign that he had completed instillation. When we mentioned about the grinding noise that concerned us along with the movement. We were informed, it was nothing to worry about and it would disappear as it bedded in. The grating or grinding noise became worse and was worrying. On further inspection we were informed there was a problem and the lift would require the assembly to be removed so that the problem could be rectified. This was concerning to the extent that we felt unsafe to use the lift. We are disabled which was the reason we required the lift. So while waiting for the mechanical problem to be rectified we slept downstairs. The following week the fitters came again, spent a day dismantling the lift, only to be told they required some new parts before it could be assembled properly. A lorry arrived and fork lifting a large box onto our property and the fitters arrived again and spent another day removing the lift and re-assembling it again with new parts. We were asked again to sign that the fitter had completed the re-assembly completion. It is quieter now and we are very careful when we use the lift and hope no further problems occur, although while re-assembling the lift, they damaged the ceiling, which although minor is beyond our our capabilities to repair as ladders would be required,
Professional and helpful team at every stage. From our initial enquiry to the final handover of our lift, we felt looked after. Stiltz did a wonderful job and left our home clean and dust free at all times.
First class service from an excellent company. We ordered a Trio through car, wheelchair lift in 2022. Stilz agreed to install at a time of our choosing and were happy to hold the order over until we were ready. Because we were building an external lift shaft it took sometime to find a suitable builder. Here Stilz again came to our rescue and put us in touch with one of their subcontractors. The work commenced in September and was completed in three weeks to a very high standard. The Stilz installation engineers were friendly and efficient, the lift install was completed in two days. We would recommend this company to anybody looking to install a personal lift in their home.
Efficient and timely from first enquiry to installation. Good tradesmen, tidy and friendly. Lift looks good, not the cheapest but worth the extra.
After initial problems obtaining info. from a particular individual, everyone at Stiltz has been extremely helpful and efficient. Can't praise them enough.
I would like to thank all those involved with the installation of my stiltz lift from builders,electricians, installers and anyone I may have missed, they were prompt, very professional, very polite ,cleared any mess up, inside /out rubbish was collected, would highly recommend the lift to anyone was shown how it all works & what to do incase of an emergency, say a power cut showed how the remotes work & the key for lift door, very pleased with it all a very big thank you also for the parcel , Kind regards John & Doreen Burgess
Great experience with this company from start to finish. No pressure sales, and a brilliant team of fitters. Excellent customer relations staff too. If you are looking for a lift we would fully recommend Stiltz Homelifts. In our opinion it’s much better than having to move to a bungalow or having a stairlift.
David Pryke
Feb 20,2024In an earlier experience report I mentioned that if you get stuck between floors the lift might cause a problem, well of course it would and I did, but the lift has an internal telephone and a call resolved that problem the same day ... and since that day, NO further problems whatsoever. The lift is a fantastic piece of equipment, apart from having a knee problem for negotiating stairs, I recently fractured my shoulder and without my lift, there was no way I could have negotiated the stairs. The lift was an absolute `godsend`, I could not have lived without it. Well done Stiltz.