Great customer service - had an issue with damage to delivery - responded really quickly and were very helpful. Fridge and freezer look great and were a competitive price, delivered quickly with no fuss. i would recommend.
I needed spare keys but ordered the wrong ones. After a few e-mails correct ones on the way and refund started. All quick and easy great aftercare . Malcolm
Delivered at the weekend, faster than anticipated, daughter very happy! Quiet and very cold and 20w consumption. Perfect
Pretty awful experience. Ordered a white fridge, turned up black. They offered a 5% discount to keep it. When I declined, they told me they don't do exchanges and I'd have to take it to a DPD drop point myself to send it back and get a refund. So, I had to carry a bulky 10kg fridge into the Post Office (the nearest drop point refused to take it owing to the size). The Post Office didn't want to take it either, but after a minor argument they relented. All of this because they sent the wrong item. Imagine if I'd ordered a larger fridge and had to take that into the Post Office. Shambolic.
Excellent product, rugged, well made and super easy to order and delivered in fast
Great service all round
Great product and prompt delivery..
I found the website easy to navigate and ordered the Cave 50 on Friday 5th January and got an order confirmation and within the hour, DPD sent a text saying they were expecting to receive my order. The following morning I got a text from DPD saying my order would be delivered between 11.10am & 12.10pm and I couldn't believe it, dead on 11.10am, they delivered it! Terrific service and communication from Subcold and if all companies ran their businesses as good as this, we could make this country great again! I'm well chuffed with my Cave 50 and will highly recommend this model and Subcold to my friends and family and have already posted on two beer pages I'm a member of.
My slimline freezer came promptly, no damage and I love it
Almost silent running. ( important for bedroom medication ). Looks neat, fair price, rapid delivery. Very satisfied.
Great fridge very cold loads space
Very fast delivery. Great fridge.
Very simple ordering process, and very quick delivery. I'm not too keen on packages not being wrapped so people can see what it is. The mini fridge is well made, looks great, and gets things chilled nicely. It’s much quieter than I expected, about the same level as a USB plug in desk fan. I’m a very low energy user, and extremely vigilant about my usage. In that context I noticed, via my Smart Meter, that the fridge impacts on my daily power consumption, and the device appears a tad power hungry, but In a typical household I doubt you’d notice.
Amazing product and the fastest delivery- product as described and our son was really pleased with it, more stylish than his brothers! Shop with confidence
Very happy with the product, arrived very quickly, I highly recommended it.
Delivered the next day. So far so good.
Great product, shipped promptly. Got the Super 115. Works exactly as hoped, specifications are accurate. Instruction manual is somewhat poorly translated from another language. But very easily understood.
Great product, as described, great price & arrived next day as promised. Very impressed & would recommend.
Fast efficient service in delivering our new fridge. Especially given we needed it for Christmas after an accident with our old one. Great for wine, beer and soft drinks. Second one we’ve had…highly recommended.
Paul Goldsmith
Jan 11,2024Product arrived next day and was nicely package. All bits present and tested .