Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
A phone call and everything was sorted
Lisa was really great when booking. The holiday is a few weeks away so can’t comment on that as yet
Very easy to book online. All information was clearly defined.
Excellent service from all the staff in each department. Thank you.
The Sunway site was easy to navigate and I found what I wanted quite quickly. Have used them many times in the past and they have always been reliable with good deals. The only part is the price is no inclusive of baggage as they use Ryanair so when choosing some holidays with them you need to take this consideration when choosing a price point.
Sunway are extremely easy to deal with. They listen and understand the needs of their customers. Sunway provide excellent customer service, not just at booking stage, but also at claims notification stage. They were fantastic to deal with, when our flight was cancelled. Sunway really do provide a 5 star service!!
Website was so easy to navigate
I dealt with Alice Swords in Sunway booking an Asia cruise, She was so nice and helpful very knowledgeable and could answer any question I asked. She was quick and efficient and I have already decide I will contact her for all my future trips.
The agent I dealt with (Ross W) was friendly, really knowledgeable and did not come across as pushy. Even though this will be our 6th cruise He made very helpful suggestions that I had never thought about before. To be honest I had given up using travel agents as I felt like I still had to do half the work myself and never received support when there were cancellations. So I had booked myself the last few times. I think I had just been using the wrong travel agents until now. The process was simple and I'll definitely use them again.
Very helpful and informative service from start to finish highly recommend to others
Having a contact person. Contact person available on the phone and email. Responsive and willing to address my requests promptly.
Really quick and transparent! Really helpful staff! Everything was great 😊
Excellent engagement with the company rep! Found it most pleasant and informative and made my decision very easy to book, Even after changing my mind once or twice!!
Barry and Lorraine in Sunway were very helpful and efficient. They replied promptly to all our queries and were very pleasant to deal with.
Sunway never let me down! Always honest answers to queries. Thanks to Nikki for her help and look forward to seeing Laila in Agadir
Outstanding customer service. Special thank you to Toni Birthistle who is so knowledgeable, caring and has always given us the best advice with a seamless cruising experience.
I found Alice to be very patient & informative whilst we researched various options for our group before setting on our final choice.
Excellent advice and attention to detail
I found it easy to find what I was looking for, and was happy with my choice.
customer
Oct 12,2024The sales assistant was very informative and knowledgeable I answering my questions and making feel comfortable with the experience.