Sussex Pond Doctor Ltd
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Sussex Pond Doctor Ltd is a small family-run business, with over 20 years’ experience in pond cleaning, maintenance and construction. Covering Sussex, Surrey and Hampshire for both residential and commercial.
Reviews 174
Rosemary Sawtell
Feb 06,2024Delighted with the Sussex Pond Doctor team who cleaned our pond, preserving all wildlife found and reinstating it back when the cleaning was finished. They arrived promptly, were polite and helpful, gave us helpful advice. They brought all their equipment and tidied up thoroughly before they left us with a refreshed and clear pond. Have no hesitation in recommending them.
Andre
Feb 02,2024I am thoroughly impressed by the outstanding professionalism and expertise exhibited by the team. Their mastery and proficiency in their field are truly remarkable, surpassing all expectations. It's clear they are not just skilled, but genuinely excel at what they do, setting a high standard of excellence. Their dedication and commitment to excellence are commendable, making it a pleasure to recommend their services.
CP of Eastbourne
Dec 19,2023Doug, Craig and Russell demolished and cleared a poorly constructed and leaking pond and built us a 12ft by 6ft work of art sleeper pond with lights, water fall and glass front. It is truly beautiful - a dream come true - and I am going to enjoy it for the rest of my retirement. Not only is the pond beautifully designed and constructed the whole experience was enhanced by their professionalism, thoughtfulness, and being so tidy!! They were always on time and despite the poor weather they completed on schedule and even put new lawn and pebbles around the pond. So lucky to have found them. Christine Payne MBE
Sue
Nov 13,2023Thank you for cleaning out our pond. I valued our discussion on your pre visit about how best to do the job and the options. Thank you for your helpful advice. On the day Craig was very thorough and careful in the cleaning of the pond and the repotting and repositioning of the plant baskets. I was pleased to be able to liaise with him. Every care was taken to protect the surrounding area of the pond and replace its wildlife. Everything was left clean and tidy after wards. Great job. Thank you
Colin Spratling
Nov 10,2023Doug and his assistance emptied our pond which had not been done in 10 years, transferred about 50 goldfish and 10 frogs to a holding pond , cleaned the pond and returned the fish and frogs . The whole job was done very well and I would certainly recommend the Pond Doctor.
Julia Neale
Nov 10,2023Just had a koi pond built for us by Doug,Russell and Greg. Turned out fantastic really pleased. Spot on what i asked for. Started on time finished on time. What more can you ask for. Very professional.
DJ
Nov 09,2023After five years of neglect - the result of advancing years and health issues - my once pristine pond was in a really poor state. The reviews on this website persuaded me to call Sussex Pond Doctor in the hope that they could put things right. The reviews were right. Russell and Craig visited in foul weather and, by the time they left, the pond was totally cleared out, cleaned and replanted. Due to their hard work and remarkable knowhow, coupled with a genuinely supportive approach, I now have a pond to be proud of again. First class.
Consumer
Oct 27,2023Hi Doug, Thank you for organising our pond clean we are very pleased with the results the pond looks fabulous. Russell and Craig arrived on time. They were so professional and kind to my 87-year-old mum who gets very anxious, especially in this day and age where there are a lot of rogue trades people around. They took time talking to her and explained everything, really put mum at ease. They checked all the fish as they took them out of the pond and treated them with care, they were clean and tidy. I felt very reassured and would have no hesitation in recommending your company to anyone. We will definitely be in touch again, maybe for a filter upgrade next year. Thank you again. Best wishes Theresa & Frances
G Butler
Oct 19,2023Russell and Craig were brilliant, arriving on time and keeping us advised on what they were doing. The waste we had asked to be left on site was stacked with care and will make great compost! The final bonus was sorting out the tangled water lily, re-potting and replanting. Lots of useful advice for future maintainance. Thanks for giving us our pond back, guys!
DAVID PRYOR
Oct 16,2023Russell and Craig did a fantastic job. They kept us informed of what they were doing. They left the ponds in a really great condition. They offered advise on how we could improve our ponds going forward
David Carr
Oct 05,2023All works carried out by Doug and the team were done incredibly efficiently. Fish were removed and rehomed. Pond was some 21 years old so a messy job carried out cleanly with everything left clean and tidy. Thanks to all for their good and friendly service. It was good to find someone who will assist with pond removal when it eventually had become necessary.
Annette
Oct 04,2023Doug and the team were brilliant and my pond is looking amazing. Everything from the very first enquiry email was professionally dealt with. Courteous, punctual, tidy and with a nothing too much trouble attitude.
A Saker
Sep 30,2023We, and our fish, are absolutely delighted with the work carried out by Doug and his team. They arrived spot on time, worked swiftly and efficiently rejuvenating our pond. Money well spent.
Jennifer
Sep 29,2023Craig and Russell did a fantastic job clearing out our very overgrown and silted pond. They rescued and repotted our lily and gave us some good advice for future. They were friendly and incredibly tidy. Communication with Doug was brilliant, from first contact to the final invoice.
Gary Tattersall
Sep 23,2023Craig and Robb came and sorted out our pond today and I would fully recommend them. They were prompt, polite, knowledgable and worked hard. The results are amazing and hard to believe it’s the same pond! Great work team, thank you.
Sarah Moulton
Sep 13,2023Sussex pond doctor came to my rescue when I emailed them asking for some advice. They kindly responded quickly and with good advice. I followed what to do with my leaky pond and it worked. I was so please as thought this might be a pricey job. I will definitely use them in the future, polite, helpful and knowledgeable. Thank you Doug
Mr Clamp
Aug 30,2023The guys did a great job of cleaning my pond. It was in a terrible state to begin with and now it's nice to look at. Highly recommended
Noel huckle
Aug 20,2023Hi Doug and team. Many thanks for such a great job you did on our pond can’t thank you enough,the other companies I approached didn’t want to quote as they thought it was to much of a daunting task to take on you and the team did a professional caring job taking care to protect all the wildlife and fish etc, we really can’t thank you enough, and would certainly recommend you to anyone needing pond work. Noel and Patricia. n
A very unhappy customer
Aug 20,2023All I wanted was a replacement hose to filter tank fitting, which PondDoctor was able to guide me to a reliable source where I could purchase the said fitting. Pond and filter now running smoothly. Thank you.
Lisa Mundy
Feb 06,2024The pond was in need of a good tidy up and clearance of overgrown plants. The lads arrived on time and did a great job, taking care not to disturb the moorhens and ducks that live on the pond. Would highly recommend!