Tandem Bank Limited t/a Tandem is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Tandem Bank Limited is registered on the Financial Services Register (FRN: 204479). Registered in England and Wales under company number 00955491 with registered office address Viscount Court, Sir Frank Whittle Way, Blackpool, United Kingdom, FY4 2FB.
Having recently being made redundant, unable to pay my tandem loan repayment. A quick easy call and a small payment has put my mind a ease. Amazing experience offering someone to talk too for wellbeing.
Great help from telephone
Great app for easy access savings. No issues so far, and good rates for interest.
Advertise a high rate, but when it comes to making a withdrawal, they make it impossible to access the money on an instant access account
Polite, friendly and helpful
lady on phone new what I was talking about , & was able to quote new rates , for re investmant
Helpful and polite support.
Very helpful thank you
Generally speaking a good bank to deal with. App is easy to navigate and all accounts are there at a glance. In addition they donβt plague you with persistent emails like many other companies do. Interest rates are fair but like all accounts need monitoring to ensure your getting the best return.
Very easy to use and staff very helpful
My query/request was dealt with very efficiently. I am very impressed with Tandem and their team.
Had a delay in transferring money out of Tandem account. Rang customer services which were helpful and reassuring. Money was tranfered the same day and Tandem credited me Β£25 for the delay and inconvenience.
The process of closing my account was straightforward and I had also received my closing statement within a couple of hours. This is very efficient so I would encourage Tandem to keep up the good work!
Always a pleasure to deal with Tandem Bank
I received a email on my phone to say there was a cert of interest on a/c. I could not access as app on my Samsung tablet. The operator could not understand why App no longer compatible then we realised that a/c had been closed. She was very understanding
Great service, faster and better quality than bricks-and-mortar banks on the high street.
Ryan was extremely helpful. A credit to your team βΊοΈ
I contacted the chat to ask a question, they answered promptly and changed my details for me, excellent service
Quickly answered telephone call with detailed information and pleasant agent.
Peter Roche
Apr 25,2024Was a great app and bank but gets 1 star because they reduced interest rates without a warning