Tandem Bank
To leave a review you need to be logged in
Tandem Bank Limited t/a Tandem is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Tandem Bank Limited is registered on the Financial Services Register (FRN: 204479). Registered in England and Wales under company number 00955491 with registered office address Viscount Court, Sir Frank Whittle Way, Blackpool, United Kingdom, FY4 2FB.
Reviews 347
Mohammad
Jun 12,2024Friendly, helpful and polite staff. Resolved my query smoothly.
Nicholas Schroeder
Jun 12,2024Friendly helpful assistance!
Simon
Jun 11,2024My savings rate was dropping after one year (tedious) so I've now closed my Tandem account. But the start to finish experience was really good - quick and easy to open/close the account, deposit/withdraw funds etc. and quick to answer the phone. Recommended.
Roger Griffiths
Jun 11,2024Agent gave a concise and clear explanation to my query.
David Allgood
Jun 10,2024Good comms.,easy access, reasonable rates, recommended.
Alison
Jun 07,2024Very efficient customer service. Good interest rates. Easy to join
Hannan Khan
Jun 07,2024Amazing, easy to use and prompt response to any help needed
Veronica
Jun 05,2024The person I spoke to was courteous and helpful
TC
Jun 04,2024Very quick and efficient
Bruno
Jun 04,2024Easy to contact on the phone, was able to be helped by the first person I spoke to. Polite, friendly and efficient, increasingly rare in any industry much less banking.
Andrew Stylianou
Jun 03,2024Phone operator very courteous and helpful
Ms nic moore
Jun 01,2024contacted Tandem on chat and response was within 2 minutes. Question answered swiftly.
Genevieve
Jun 01,2024Great service! Most helpful! Thank you very much.
Harry Pollard
May 31,2024Using Web Chat within the app was answered by Tracey. She was very helpful and quickly pointed me in the right direction. Many thanks
UTB63Dunks
May 30,2024Advisor was extremely professional and resolved my issue.
GW
May 29,2024Excellent support by chat feature. Recommend.
Kai
May 24,2024Live chat is super responsive! The app looks so sleek and will start saving with tandem again.
Eleanor Bowen
May 23,2024Customer service was helpful but no resolution. I was advised you don’t accept payments from accounts not in my name. I asked for premium bond prizes to be paid to Tandem. Having said you don’t accept payments you accepted £225 but are not paying it to me or returning it to NS&I
Sheila metcalfe
May 23,2024Very impressed with Tandem! Good interest rate, easy to use & secure movement from your attached accounts! I recently moved house & required to change home address & email & this also went smoothly! Definitely a company to use!😀😀😀
Viscount Court, Sir Frank Whittle Way, FY4 2FB, Blackpool, GB
https://www.tandem.co.uk
Peter Casey
Jun 13,2024Great Bank Sorted my problem very quick