The interaction I had with the call was great. He answered any questions I had and Was very friendly.
thank you Mattie, speaking with you was a peace of mind.
The worker who was my contact for the tax preparation phase of the Tax Rise process was extremely reliable and supportive. Very professional service from him and I'm confident I'll receive the same competent, professional, oversight in the resolution phase of my case. In short, I'm, thus very pleased with Tax Rise's services so far.
Absolutely not helpful, promises and reality were two different things. Dragged my case for a year while I was still being charged penalties and interest. No responsive, had to keep calling and had 4 different agents. Nobody called from the company to tell me my agent is no longer there until I called, emailed and found out then. Total waste of money, resolved my case directly with IRS. I would never hire them ever again.
Easy to get in touch with. fast to return calls or emails.
So far so good they’ve been pretty fair with me. The only problem is there timely callbacks takes in a while. And they set a portal up for you to look into. I had to change my email address and now it won’t recognize it and they don’t know how to back, and fix it
They did exactly what they said they would do. That is, took the fear out of my tax situation and presented an easy fix. Thank you TR
Samer helped me out and the service was great 👍🏽
As an senior citizen...and sometimes I might be forgetful...they have been patient for me...and also helped me get started with the process. Everyone has been very helpful. tom
An absolutely horrendous experience. I paid close to $8,000 and they left me hanging, promised they would assist in getting taxes reduced, drug their feet, and they did not respond to me for a year. Called me 2 months ago advising I owed over $10K and when I said I wanted to write a check and be done with it, it took them another 2 months and now I owe $12,000. Stay away from this company.
Very polite and quickly explained and solved my problem by making an appointment with my tax person.
I had a great experience with Tax Rise. My issues were resolved within month.
Good customer rep, very responsive to my questions. Plans to follow up with me and provided needed documentation.
They are professional, they follow up and they are super knowledgeable and helpful. Special thank you to Samar for his help and assistance.
Courteous, pleasant & helpful.
They were very nice. Knows what they are doing. Helped me with my problem. Still helping me. They are now doing my taxes. Very up front. Jose was cool.
Thanks for the help
Justin was polite, friendly and was able to answer any question that I had. No complaints at all.
Jana is awesome, she took the ball and ran with it. basically took my application, that was forgotten and Jana got my tax revenue back on track. I can't thank Jana enough.
Bruce Gant
Aug 29,2024Jana Stoner called and got me motivated to get on getting this tax debt done, I was in fear of how much I would owe while also in fear of getting levy on my paychecks from the IRS, believe it or not lead to procrastination but when I spoke with her not only was she comforting that we will get this done to where it made me feel everything was going to be ok, while at the same time somehow push me to get those documents together that I dreaded the thought of having to get together, somehow she made it seem not that hard, thank you Jana Stoner! Now I just hope the settlement goes well, thanks for everything including the experience of you working with me to get this done.