I just had a great phone conversation with the Taxrise operator! He answered all of my questions with patience , clarity , and was very knowledgeable. I feel more confident moving forward with resolving my tax debt.
This company is a scam, I hired them , after paying them a total of 8,000 dollars to help me with taxes that i had owed the Irs, when it was all over i ended up owing much more taxes that what i started off with, they did absolutely nothing for , except took my hard earned money, which i received nothing in return, be aware.
Laurence Spoke with Amin who was very helpful and followed up with a call within mins as promised. Great customer service always helps make the day better!
Thank you for I didn't know where to turn, IRS are bullies that don't offer the help you need, if there is they don't mention it. So thank you
My case is on-going, I have sent in all documents. Leslie Sanchez, my case manager has been super communicative and supportive. I received a call today from one of the Taxrise representatives advising me on the updates. He was also very helpful and pleasant to deal with. So far, 5*.
Roxanne was a pleasure to work with to complete the required forms and information. She was very patient with me while I sought the information necessary. She ensured all my information and DocuSign forms were completed. I would be pleased to continue working with her on my remaining tax issues. She was understanding, and hope all the agents are at her caliber!!
The person I spoke with was assuring and knew what to do about my case.She was very nice and polite,and understood my issues that we spoke about,my tax issue and knew the importance of my issue.Very professional and assured me my issue would be handled.
My case is on going but my case manager Karla Avila is super sweet and informative. She always goes above and beyond to explain everything to me and make sure I understand all my case. If there is a delay from my side, she always reaches out and stays on top of things which gives me peace of mind. With everything else going on its its nice to not have to worry about my case knowing she will handle things and get me the best options to resolve. 100% recommended taxrise.
So far I am satisfied with Tax Rise my case is ongoing, but they have been very patient with me trying to get all of this figured out.
My installment agreement is higher than I was quoted. This company makes promises that they cannot keep..somehow my tax liability went up by 2000.00 and I've been trying to reach them to find out why. I thought the negotiation would have been better than what I received. A bit disappointed that I paid 1800.00 for something that basically I could probably negotiated my self with some research.
Arthur was extremely helpful in getting me logged into the client portal.
I'm so pleased with the progress that TaxRise has made for me with my mess of tax debt. The process took quite awhile but I honestly don't know how long it's all supposed to take and now I'm pleased with the results so worth the time for sure š
The representatives always have a great attitude with awesome courtesy.
Jana and Maria are a power pair and have been so helpful in our journey together, greatly appreciate all their help in finding a resolution.
I called with concerns that I have been working with them for awhile and just received notification that I was put in to collections and they were so helpful trying to sort it out!!
I called expecting previous arrogance, but the agent, I believe it was Rahim, was very courteous and patient with me, and I felt confident to do what I did not want to do previously.
So far I am satisfied with Tax Rise and Jana Stoner, my case is ongoing, but Jana has been very patient with me trying to get all of this figured out.
All my questions were answered and the staff was great in every way. Iām very happy.
Jana was helpful going above and beyond to reach out and assist.
Chris Ivey
Aug 03,2024They picked right is helped me with all my questions I needed and he was very helpful thanks