I know there are a few negative reviews here, but I've only had the greatest experience with taxrise from start to finish. Their always positive, knowledgeable, and ready to help. I highly, highly recommend this company
My experience with Taxwise has been excellent! Nicholas was extraordinarily courteous, helpful and professional.
My experience so far with Tax Rise has been great. Everyone is super supportive.
I had difficulty in the past with getting the best customer service from Taxrise. But when Rahima Shah began working my tax case and she made me fill comfortable in her approach to my concerns. She was very knowledgeable of my case and was willing to have the conversations I needed. Rahima explained everything to me with full transparency. She took the time to listen and help me regain trust in Taxrise. She had the task of trying to make things right with me after I had a bad customer service experience. Rahima did an awesome job! Thank you!
The prompt and professional service Why? In real time I was notified that my transcript was pulled, so I know the ball is rolling asked for documents sent them THE BALL IS ROLLING. I feel great about it LETS GO TAXRISE 🤪
Diana at TaxRise was very supportive, caring and made the call a very smooth process, during the call she was supportive and wanted to be sure I was assisted thoroughly, and if I had any further questions or concerns. This level of top-notch service really makes me feel I am working with a quality professional firm.
Great customer thx tax rise for all your help.
Jana Stoner has been extremely helpful throughout this process. I have been a little slow responding to her on occasion. Her patience and willingness to guide me has been awesome. I’m really glad I drew her as my case manager. Jana gets 5 stars!
So far so good my case manager Lauren seemed to be very professional, compassionate and helpful. She put my anxiety at ease, because this is the first time I’ve had an issue with the IRS. I feel more confident that I’m in good hands. Also the customer service guy Albert seemed to be understanding and helpful in understanding why I was calling. I give Tax Rise a 5-Star review. Thanks guys!
I Really appreciate how they value my time. The questions were direct they moved through the process, you could tell these guys are professionals.
Diaiana Pichardo really helped me this morning with my questions.
Maddie was just excellent in her assistance today. Very thorough and made sure my call was the most important one today. I really got all my issues resolved in a few moments. Thank you Maddie !!!
Justin was very helpful with scheduling a meeting with my case manager who will be helping me complete profit and loss statements for 2 years worth of past due tax filings. TaxRise has been very supportive with helping me catch up on my Federal and State taxes for the past 3 years!
Had a pleasure of getting assistances from Justin Ge. He answered all of my questions and got me the correct forms needed. Very pleasant and knowledgeable.
So far it been an easy going, but I have just started. The process has left me without worries at this time, when I received a letter from IRS it said I owed 48 thousand dollars. That a lien was going to be put on my home. I was sick to my stomach. But than Tax rise reviewed my 2016 tax’s which I thought where sent in 2016 by a CPA company who I paid to do my taxes. I owed 250,000 back taxes and never knew I guess Covid slowed that down. But now I have tax rise to help me. God bless America
Professionalism, and helpful.
Justin was very helpful and explained his answers very well.
Professional and courteous.
Diana was fantastic! She was extremely helpful, and also very clear and thorough in her explanations of the process.
Wordrider Musumeci
Jul 23,2024Having an alternative for signing my tax forms made things easy to deal with.