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Reviews 654
LoLo
Jul 16,2024I returned the phone call to Taxrise and the representative was very helpful and pleasant. He was able to tell me the nature of the calls from Taxrise that I missed. My only request is that Taxrise would leave a voice mail message regarding the nature of their calls, in the future. Thank you!
randy cavers
Jul 16,2024This company is so awesome took my tax problem and went to work right away can't say anymore they are doing a awesome job with my problem thank you Tax Rise
Tina Flood
Jul 16,2024The representative was extremely patient, helpful, professional, and answered my questions with honesty.
Barbara Plavnicky
Jul 16,2024My recent representative was helpful in that she indicated that two other people will call back to address my concerns. I have had poor to no service in the 8 months that I have had to pay Tax Rise a large payment for their services instead of paying my actual taxes. I should be eligible for a hardship but have no faith that this will be the outcome. We can barely buy food.
Christopher Crockett
Jul 13,2024They are trusted company of people to get off to good start in handling business and matters that work well
Charles Bogus
Jul 12,2024They got chewing real quick to answer all my questions.And they helped me on things that I didn't know
John Sheffield
Jul 12,2024Very knowledgeable staff, kind and court
Robin Crissey
Jul 12,2024They are a legitimate company, eventually always got back to me, lowered my tax bill by about $2000, and got a payment plan for me with the IRS. BUT on my very first phone call with them I revealed all my financial details and said I wasn't interested in a payment plan, only if I could be eligible for getting CNC (Currently Non Collectible) status, which I was assured I'd be eligible for. They collected an immediate payment of over $2000 to get started. Many months later (of repeating myself, repeatedly uploading my info to new agents, and constantly reaching out to get some kind of idea of where I was in the process and the general timeline) I finally got resolution and it was...a payment plan. So overall I spent a lot of time only to end up paying the same amount (just $2000 of it went to them instead of the IRS). The only benefit is I now have longer to pay it.
Ms. Svoboda
Jul 11,2024Revision- I called taxrise when I was not happy with the results and they are renegotiating with IRS. I will update hopefully with a higher rating once I receive the new offer. Glad they are working to fix this! (Original review)Horrible - Originally had $25,000 in IRS debt. Was told that they negotiated with the IRS and it would be around $10,000. I paid $6200 for their legal counsel for "protection" as they called it. Two months later, I receive a call stating my resolution is ready for review. I still owe the entire $25000 and IRS wants $450 per month starting now. So, I am out the $6200 for their lawyer and still owe the entire amount. DON'T WASTE YOUR TIME OR MONEY!!!
Jinny
Jul 10,2024Cara in the @uality Assurance Dept. was extremely helpful to me when solving a problem. She took care of an issue promptly which I appreciated. Called me back in a very timely manner
Daniel Siqueira
Jul 06,2024They where helpful with the first year , yet as soon as that got settled I kept getting quality dept calls asking to confirm closure of cases. The IRS had only cleared 1 year. Finally after several months they retook case only to settle in payment of debt. I could have done that for second year
Robert Swope
Jul 03,2024My experience with Taxrise was very good so far ,they are very professional and accommodating and are concerned with getting the best outcome with a bad situation.
STEPHANIE M
Jul 03,2024Michael was extremely helpful with answering my questions and caring for my needs. Taxrise has honored everything that they have committed to me thus far. I would definitely recommend there business for any issues related to pastdue taxes. They have been excellent as well as their customer care for their clients. Thanks Taxrise!
Norma Brown
Jul 03,2024TaxRise customer service had been a great service to me and have help me along the way. Thank you
Rachel Lovato
Jul 03,2024I paid $2,000+ for their service. After three years, they came back with no break from my tax debt which is $19k. Prior to hiring the company, I was on a payment plan with the IRS at $200/mo. Now, with no break after Taxrise "helped", my payment plan is $265/mo. Literally, they did absolutely NOTHING! So, me and my family are out the $2000 plus the taxes.
William I Dixon
Jul 02,2024Tax Rise is a scam. They took $375.00 out if my account and I never received any services. Please stay away!!!
Tim Noonan
Jul 02,2024Good communication, quality work product
Rodrigo Medina
Jul 02,2024tax rise ! not good ! they promise ! just to pay lot money ! irs say this is feik ! no plis no tax rise !
Tony
Jul 02,2024Great customer service, with fantastic results
19900 MacArthur Blvd., Ste 400, 92612, Irvine, US
https://taxrise.com
eric koontz
Jul 16,2024Today's phone call with the available representative was a very helpful and pleasant experience. I'm sorry I don't recall your name, but your clarity of voice and rapidity of help were most welcome! Thank you.