I noticed most all 4 and 5 star reviews of people beginning the process and I did not see any 4 or 5 star reviews from customers who have completed this expensive process. Now look at the 1 star reviews they are almost all from customers who've completed the process and are not happy. This worries me greatly. So far I only have 2 complaints 1) after paying taxrise completely what I owed them I've asked them to send me all my payment receipts in an email. Nothing and I've requested this on at least 3 different occasions. Always promised to send them but I've still never received them. 2) before they can negotiate with the IRS 2022 and 2023 taxes needed filed . I paid them to do 2022 and was going to take care of 2023 myself. So I supplied all documents needed to do 2022 and paid them in February of this year. Here it is the middle of June and I find out today that they still haven't done them. Come on man. That's not cool. I pray that the thousands I've paid them gets good results but I'm very skeptical. Ugh!
David W. comes across an extremely competent and compassionate individual. He assuaged my anxieties regarding my tax debt immediately and gave me proposed resolutions that I could easily understand. I am looking forward to continuing to work with him through this process. Thank you David and Taxrise!
I’m still waiting to see some sort of resolution. I’m not completely satisfied with their service, but the representative I spoke to today was very good. Let’s just hope that this new phase of this effort is coming to a close soon. It was not cheap.
They have always been so helpful in making this easy and much less stressful. Thank you, Todd
Omar, one of the principals, at Tax Rise, sold us on their services. After signing up, we had some misunderstandings with original terms of our agreement with them and how the IRS handles interest. Omar was able to correct the situation in a professional and amiable manner and save our trust and faith in the company.
Excellent customer service!
I didn’t catch his name, but today’s follow up conversation on IRS form submittals was superb.
DO NOT USE THIS COMPANY. THEY CHARGED ME 5k TO START MY CASE AND AFTER AN ENTIRE YEAR I STILL OWE THE SAME TAX BILL THAT I HAD BEFORE THEY EVEN STARTED WORKING WITH ME. SO BASICALLY I PAID TAX RISE 5k FOR NOTHING! VERY DISGUSTING IN MY OPINION.
Justin was absolutely fabulous, helpful and kind.
Felt good about info given in a kind and courteous manner! Thank you 😊
Tax Rise has always been helpful and made me feel important. They have been communicative, and always responsive. I have appreciated the value they have brought me through this process.
still receiving service - appears to be legit... waiting for 2023/2024 taxes to be submitted and hopefully getting all taxes forgiven... will update this as I continue to work with TAXRISE and information being monitored by my attorney
Awesome to work with
Taxrise reps mislead , misrepresented services to me . Very deceitful re: loan payments and no calls back re; my questions and concerns
“Currently I’m going through a marriage dissolution, have chronic health issues and due to divorces was behind on taxes for three years. I was extremely stressed trying to work with the IRS for three weeks with no returned calls and lots of effort on my part with no avail. Working with Taxrise was easy and smooth. They listened without judgment and provided a really good solution. At one point I wasn’t satisfied with the resolution they got for me and they heard me out and Raul was able to rework my original tax resolution to something that would fit my needs and met the requirements of the IRS. Now I’m feeling resolved and less stressed out. I would highly recommend Taxrise for family and friends who need help with their IRS resolutions.”
Diana was very helpful and patient. Excellent customer service!
Kevin was Awesome! great job all around - I hope they pay him well!
I received email stating docs sent. No docs sent. Called and confirmed received in error.
Rep was very helpful and friendly.
Andre
Jun 20,2024The representative that I spoke with Mrs Dorana Seraj was very sufficient and prompt. Keep up the great work. Thank you!!