I have used Taxrise to resolve my back taxes and they have been upfront and honest with me to resolve all of my questions & concerns. I appreciate all they have done for me. I would highly recommend them to friends & family.
Hunter, you were great at explaining the whole picture to me. Very clear and helpul. I really appreciate the patience to go over all details and options. Keep up the good work!!!!
Awesome customer service
Person spoke to was very pleasant and knowledgeable. She took the time to help me through my questions.
Following up.
The representative was very helpful. She was nice. She asked permission to put me on hold. Came back promptly. She was polite. Asked if I had any other concerns. Just overall excellent customer service.
Very helpful and polite.
The end result was outstanding! , my advisor , Maria espino was helpful the whole process
Nice guy!!! Very helpful!!! Hunter was very willing to help.
The lady was very patient and made sure that I didn't have any more questions at that time. She was very understanding and was able to fix the minor issue.
Professional clarifications related to my case.
Tax Rise worked directly with the IRS, so I didn't have to. They did exactly what they promised to do from the beginning. They reduced my tax debt substantially. And I can breathe again. I can't thank them enough. Vincente Washington was very helpful and patient with walking me through the information gathering and transferring process. The whole process was definitely worth the time, effort and cost. I would recommend TaxRise to anyone having IRS issues.
He made sure I understood everything every step off the way!
Hunter was very knowledgeable and patient with me. He knows what he is doing and I trust him and this company to help me out.
Clear. Helpful and straight to the point. Awesome! 😃
Very helpful, nice gentleman. Made sure I understood everything. Thank you so much
what they did for me I could of done myself, I was paying a lesser installment and now I'm paying more, the money they got from me was almost 5,000 and I still owe IRS and nothing resolved, the only thing resolved is that I'm paying IRS more and I'm out of all that money that I over drafted my account to pay them, my understanding was I wasn't going to owe the IRS, I ask them several times they kept saying that and now I'm struggling more now than I did before I called them, I advise you to seek another tax agency, I feel robbed, I'm going to see if I can get some of my money back or all of it because I just don't understand, I'm really hurt, good luck, I hope you have better luck than me, I'm going to seek help because this was just wrong, they took advantage of me and they no it, its started on the 18 of Sept. and Feb. 2024 they called me saying they got good news, really, that it was resolved and I will be getting a letter of the installment plan from them and the IRS and they will be revoking they're Power of Attorney with the IRS, whatever that means.
Taxrise was thorough, honest and patient as I navigated personal issues at the same time as I navigated tax issues. Ani Tapia was extremely pleasant and helpful throughout the process. Most importantly, when I found a better way to settle my bill (I came into some cash), Ani maintained that some professionalism as I cancelled the contract. The true indicator of a company and their representative is when they are told they are no longer needed.
I have always received prompt attention to my case.The case manager was knowledgable about the specifics of my case. Always helpful.
Imek Baelo
Mar 16,2024Excellent great people