Excellent customer service in a friendly & helpful way easing communication with the IRS on anticipated large tax debt
Hunter was such a great an helpful person with everything from beginning to end he was so helpful with helping me an stayed on top of things I had some one ask could he help them but they wanted him to help I was just grateful for his patience an time
No feedback or communication between TaxRise and me. Never callbacks. Occasionally, rude representatives.
Hunter is exceptional!
It's the first time using this company For my taxes, AA1 company, give me a 5 star. They stay in touch with you about what's going on with your case.
Associate was very helpful and prophesional with his delivery of information Kyle Hatchet is a very dedicated employee and would definitely recommend him and all staff who helped me with the irs debt management
I am not very computer savvy. Osvaldo was very helpful, patient and walked me through my profile to get documents downloaded. Thank you again for your great customer service!!
The person that I spoke with on the phone was very helpful and insisted me in what I needed assistance in
Samer was very helpful and professional
Helped me out so much. To anyone wanting help with taxes to resolve problems, It's worth it.
Super easy and people full of awesomeness
Excelente tiene una persona muy capacitado
Hunter was very easy to understand so I didn't have to ask to repeat at all! He was courteous and patient as I used the computer without making me feel rushed. He's got GREAT customer service skills and I look forward to working with him.
Climbing out of a deep hole and now I see the light.
Bery good experience toll tu yuor
It Was A Good Experience I Would Recommend Them At Anytime For Your Tax Needs
If I could leave a 0 star I would...Not transparent on a thing they do. I had the pleasure of having Jamie. At first that sweet little voice will suck you in and then she will start lying about everything. They took my $375 saying it was a processing fee. Now they keep goi g into my bank account trying g to get $800. The worst people I've dealt with in human history. Don't waste your time. Oh, and by the way you'll have to keep calling g them for anything. Definitely not consistent. Terrible at its best.
After months of having difficulty sending documents William taught me how to send them thru Gmail in just minutes. If I could I would give him a 10 star rating. He did a fantastic job, had patience with me and my documents got thru. Couldn't ask for better than that.
Speaking with Elizabeth at TaxRise this evening have been great! Elizabeth called to make sure I have submitted and they've received ALL requested documents. Before ending the call, Elizabeth made sure I had great understanding of the process concerning me! Elizabeth, is thoroughly knowledgeable of TaxRise process as well as Polite and Respectful. Bravo ELIZABETH Bravo👏 👏 👏!!!
Kaytee Ellis
Mar 05,2024DO NOT USE! SCAM! I am currently working hard to get my money back after being lied to and told false information. As time goes on the truth of their operation is unfolding. I was told no interest payments to the IRS which is false and I was refunded $570 for that lie. Now I am fighting for a full refund after being given a fraud installment agreement that the IRS themselves do not have in their system. I am still at risk for levy of my bank/wages because they did not include a critical year in my installment agreement. I have had to do more work to try and get information than they have done all together. And they happily closed my case with all this still going on and of course are taking my $2,700 with no return phone calls. What a nightmare. Don’t use them unless you like throwing your money away and dealing with endless “we will return your call in 48-72 hours” responses to everything.