Teslaunch focuses on the production and sales of Tesla-specific accessories, with excellent design and supply chain, bringing the latest and best quality accessories to Tesla users around the world.
Very good customer service! I bought something but I couldn't get it connected. I received an immediate answer and after sending photos, it turned out that I had ordered it for the wrong Tesla model. Sending it back was not profitable. I received the correct product and I only had to pay the shipping costs. And this while it was actually my own fault. They were also very friendly via email.
Looks beautiful!
Arrived quickly and great quality of products
Prodotto di scarsa qualità Bordo copri cerchi si rovina in un attimo Guarnizioni portiere inutili Profumatore interno pessimo Assistenza inesistente Mai più in esperienza con quest azienda
Great company to buy tesla products from . I made a mistake with my order . They rectified it without any issues and refunded me straight away . Have bought multiple products from them and everything is top notch.
han solucionado convenientemente un problema con un producto comprado para otro modelo erróneo, adoptando una solución válida para ambas partes.
Great communication and very quick delivery considering I'm in the UK, I ordered from the US and it was shipped from China! Received with the 6-12 days quoted and exactly as it shows on the website. Thank you - I will use you again.
Bought a Tesla Model 3 sunglass holder. It doesn't attach to the car. Customer service delaying continuously, obviously to try to make me give up. Don't buy from Teslaunch
Pessimi. Mi sono state regalate le barre portatutto per model y. Arriva una cinesata confezionata alla bene e meglio con le classiche istruzioni cinesi. Immediatamente si rompe un pezzo in plastica che copre la serratura ma fortunatamente dentro al pacco c’è il doppione, praticamente già sanno che ci saranno problemi…. Gli scrivo per avere spiegazioni ma neanche rispondono. Stare alla larga
Worked out an issue with me well, responsive and helpful
They are really great. I wrongly purchased an item for my new Tesla Highland. Once arrived I discovered that it was not compatible with my Tesla and I contacted them by mail explaining the issue. They replied two days after proposing the refund of the price. Seriousness, kindness and availability to support customers. Recommended.
Items clearly shipped from china with weeks and weeks wait with no contact. Support is awful do not buy from this company
Ordered something small for Christmas, but it took longer than I expected to arrive (thought I had plenty of time). Six weeks later, I inquired if I could return it, and they replied saying unfortunately I'd have to pay return postage and that it would cost more than the item (because there was nothing wrong with the item), but they did offer a 50% refund and I could keep the item. I thought that was very fair and good customer service for sure! I don't know if long shipment time is normal, but be aware of the possibility and order early!
Excellent customer service!!
I needed confirmation that something was exactly right for my model year. after a simple email, I received all the required information from Joe which allowed me to pace the order with confidence. I was then pleased that they also included a small gift as a 'thank you'. The order arrived today all correct. All the dealings were quick and I was made to feel valued. Great customer service!!
Great time, very reactive and proactive, with good quality products!
I love the quality and the look of the product. I’m using them on my 2003 Zo6 Corvette with C7 chrome wheels.
Be extra careful about purchasing from here. Regarding returns, they will try to convince you it's not worth your time or expense to return and will try to offer you 60% refund just to hold onto the item. I've been dealing with Joe for 10 days now and I still can't get return instructions. At this point, he's wanting me to submit pictures to see if they qualify for a return. They need better pictures, descriptions, and compatibility charts if they're going to make you jump through so many hoops to initiate a return. He's even withholding the return address. I'm assuming he's delaying long enough just for the return window to pass.
Fantastischer Kundenservice. Ersatz wurde sofort geliefert. Preis-/Leistung stimmt. Beleuchtung funktioniert prima und sieht toll aus.
John Youngman
Feb 28,2025First time buying from Teslaunch...but not the last! Ordered--for my 2024 M3P--the full set of floor mats (six pieces) after reviewing similar offers from various Tesla aftermarket stores. Received a couple of weeks later, vacuumed up the car floor and installed. Really good fit, really good design and excellent quality. I'm really happy with the purchase (and it was a very fair price) and highly recommend them.