Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Great customer service I ordered two jumpers of the same colour when I should of ordered two separate colours. Rang them and they changed the order without quibble.
Great tie,good price and rapid delivery in time for Christmas for my lad.
From start to finish my experience with this order was excellent i was well informed about my order and the delivery well impressed with my experience
There was a delay in when the product I originally ordered was going to be available - after contacting Craig a substitute was identified and delivered to me the next day! Excellent customer service.
Everything I needed in one place, quick service and easy returns.
Excellent item and sent out quickly.
Great service in these difficult times. Thanks. Would use again.
I’ve had a such a friendly and personal service and would highly recommend Craig and the Country Catalogue! I ordered a fantastic sports jacket but in the wrong size and Craig managed to help me arrange for the right size. Supporting small businesses is extremely important, make sure to use Craig and his team as you won’t be disappointed…!
Great service and fast to post they had the item in stock at a good price where many other stockist didn't.
Excellent quick service 👏
Excellent service and highly recommend
Very impressed with customer service. I inadvertently ordered the wrong size and when I asked for help to get correct size substituted there was no problem in doing that. Communication was swift and helpful. Correct size delivered in good time so all ended happily through good customer service.
The only gripe I had was it said my product was in stock on the web site, but it wasn't, as soon as it came in it was dispatched to me, otherwise I would of given the a 5 star rating .
The website was laid out well and the purchasing process was easy to go through. Would've been 5 stars but the goods took quite a long time to arrive without any proactive communication as to why they were taking so long.
Great product, very helpful customer service
My Welly Oil arrived and was leaking as top was loose. I was pleased when I rang that they were sorry and sent another straight away Thank you The welly oil is a present so I am hoping it works well!
Excellent product and service, thanks
Even better to what I expected to recive
Prompt delivery
Stacy Anders
Dec 19,2021Excellent customer service and a wide range of products. Great value for money.