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The Diamond Store London

Hosted by David Simmons

4.0 (706 Reviews)

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Award winning UK online jeweller with over 6000 items of jewellery that all come with a full 5 year guarantee and stunning luxury packaging.

Reviews 706

4.0

Out of 5.0

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Elsk
Jan 19,2025

The customer service is good however the jewellery itself even though looks great, the quality hasn't been as good. I bought a ring and the first time one of the claws kept bending and was close to breaking. I contacted customer service and they kindly replaced it. However now the replacement ring even though has had light usage is missing a stone because one of the claws broke. I haven't had this issue even with cheaper rings so not sure if it's the specific design. Overall disappointed.

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Mr Paul Haddon
Jan 19,2025

Lovely company to deal with.very happy with the products and the sevice, delivery extra quick. Got all on sale so a bargain as well.

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mr mark a flatt
Jan 18,2025

Great product, a great SECURE service, start to finish

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Phill
Jan 18,2025

Excellent service extremely nice to deal with beautiful packaging came on time will definitely shop here again

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Marco Nataren
Jan 18,2025

Be responsible with the date of delivery.

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Gillian Kirk
Jan 18,2025

Item was delivered very quickly the earrings were as described very pretty look lovely in ears

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David Conroy
Jan 18,2025

Fantastic!! Had to send a ring back as wasn’t for me , picked another one that they sent straight out to me. The sales team 👌👌

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James Hazell
Jan 18,2025

Lovely ring perfect fit

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Alan Bredin
Jan 18,2025

I paid the full request orice fir a brand new ring. They sent the wrong size ring, then instead of replacing it said they would stretch it. After explaining that a brand new ring had been paid for, they then replied that a new ring would be made. Then they just stretched it anyway leaving a thin area, scratches and clear signs of ineptitude. I have had the ring corrected by a reputable jeweller, at my further expense. Will never go near this farce of a service again.

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Mr Alam
Jan 18,2025

One of the best

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Dan
Jan 18,2025

Ring came within3 days of ordering it. Beautiful wedding ring.

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Mr Oleksandr T
Jan 18,2025

I like this service. You can buy jewelry from home, but it's not secure, and the delivery manager knows what'ss inside the box. =(

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Heidi Hoggarth
Jan 18,2025

Blown away from start to finish! Amazing service and updates. When the delivery came it was packaged SO well. The ring is unbelievable! Thankyou, so so much!

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Tracy
Jan 18,2025

Easy to order, excellent communication and my ring is pretty. I'm really happy with this purchase and would recommend. I would ignore the constant messages to say the sales are ending though as they are just a marketing ploy.

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Kirsty
Jan 18,2025

Great Communication, fast delivery, beautiful packaging and most importantly the quality of the diamond necklace was outstanding. I will definitely use again. Very happy!

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Eimear
Jan 18,2025

Delighted with the product and service! Arrived fast and constant updates via email. The ring I received is excellent quality and even more stunning in person

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Nicki Louise Longton Hennis
Jan 18,2025

Looks great, thank you.

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James Dixon
Jan 18,2025

Amazing ring top quality wife loves it happy 😃

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Anita Gray
Jan 18,2025

We have bought a couple of pieces of jewellery from you and the way you package them with such care and to see the beautiful item when you open it is really lovely.

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Mr Colin Wright
Jan 18,2025

The ring is beautiful and fits perfect. I was not aware at the time that the ring would take 4 weeks to make!. I am happy with the purchase and my wife loves the ring.

0345 084 1200 [email protected]

Suite 17410, 20-22 Wenlock Road , N1 7GU, London, GB

https://www.thediamondstore.co.uk

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