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The Diamond Store London

Hosted by David Simmons

4.0 (706 Reviews)

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Award winning UK online jeweller with over 6000 items of jewellery that all come with a full 5 year guarantee and stunning luxury packaging.

Reviews 706

4.0

Out of 5.0

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Viktor Velikov
Feb 16,2025

The earings i bought are very nice. We had a small hiccup with the delivery as DPD messed but the retailer customer service team was professional, efficient and proactive in resolving the issue. Special thanks to all of them as I've received my delivery with only a day delay. The earings are so nice that it was worth the wait

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MR P FREEMAN
Feb 15,2025

First Class!! Great bracelet, great customer service, secure delivery on time as promised. Mrs F was made up! A perfect match to her eternity ring and I've got some brownie points in the bank :) Recommended, I will shop here again, perfect.

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E; Campbell
Feb 15,2025

item promptly delivered, excellent quality

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Marian Munuye
Feb 15,2025

Very helpful they shipped my order all the way to Germany for valentines gift on time.

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Susan Denby
Feb 15,2025

Very happy with the quality of the Necklace and the ordering process, and very prompt with answering any questions and queries.

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Angela Lord
Feb 15,2025

Easy to order ring sizing app good size and arrived perfectly presented and looked stunning.

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Rachel Mcdaniel
Feb 15,2025

Fantastic quality, extremely quick delivery and very easy ordering process. Website simple even for technophobe like me. Have used a few times now for various items of jewellery and will do so again. Highly recommend.

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Charlie
Feb 15,2025

I used The Diamond Store recently and what a great shop to use. The prices are the best and the selection is amazing. The packaging it comes in looks fantastic and I will definitely be using them again.

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Alan N
Feb 15,2025

Communication of order status was regular and detailed. The delivery procedure worked perfectly. My wife loves the ring.

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Andy lucas
Feb 15,2025

From order to delivery it was a great service. The end product was fantastic.

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Laura
Feb 15,2025

From when I ordered right up to delivery I was kept up to date with regular tracking details. I spoke with customer services when choosing this ring and they were very helpful and directed me to exactly what I was looking for in the right ring. The ring itself is absolutely stunning and I’m more than happy with the size of the beautiful emerald. This ring definitely has the wow factor about it!

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Ashley Webster
Feb 15,2025

I’ve had my ring a few weeks and a stone has come out. I contacted customer service about the issue but they haven’t replied.

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Andrew Nunn
Feb 15,2025

TDS have been very helpful throughout the entire purchase process and the earrings I bought are stunning. What I really liked other than the quality was how quickly they responded to any queries I had.

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Paul Bellman
Feb 15,2025

Was so easy pick our ring here within two days

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Debbie Taylor
Feb 15,2025

I ordered my size Z ring on 15th of December 2024. Following an email I understood that due to the size required , it would take longer to be sent out, I feel that should be mentioned when ordering as this was a Christmas present from my husband. Despite my repeated attempts to get an update on my order, I have only received responses to my chase emails with no concrete information on the whereabouts of my ring. I was disappointed with the lack of communication and resolution and I understand that there may have been unforeseen delays, but the prolonged silence is caused considerable inconvenience and frustration. However once delivered the ring itself is beautiful so I have no issues at all with the product. Can I suggest that you review your communication process as if I didn’t experience that, I would have given you 5 stars

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Russell
Feb 15,2025

Excellent selection online, good website, clear photos. Delievered promptly, fiancee very happy with the earrings!

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Customer
Feb 15,2025

Rapid and smooth delivery

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David McArdle
Feb 15,2025

I ordered an eternity ring for my wife. The ring i had chosen was Perfect in every way. Price was excellent, regular emails updating the progress of the order. I'd definitely recommend this service and store.

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andrew cooper
Feb 15,2025

Ordered this ring as a Christmas present, but because of the size it had to be specially made, so would be delayed until 2nd week of January. After emailing back and forth it finally arrived on the 13th of February.

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Karina Klimova
Feb 15,2025

Next day delivery, packaging like always 5*

0345 084 1200 [email protected]

Suite 17410, 20-22 Wenlock Road , N1 7GU, London, GB

https://www.thediamondstore.co.uk

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