Mel has been a godsend, I’ve had a few small teething issues which she has sorted out immediately for me!
The customer service from the support team has been absolutely outstanding! Mel has been my main point of contact whenever I had questions about my course. She responds quickly and is always incredibly helpful and polite in her communication
Pam recently helped me with a request. She did a great job
Great communication, always happy to help
Have had an amazing experience from start to finish with the fitness group, going through my level 3 PT . My tutor Alasdair , is extremely knowledgeable and down to earth..you can ask him anything and he will always respond with patience and kindness ..explaining things in a way that really made me understand. Would highly recommend.
Concise learning in a caring environment. Student’s success at the focus. Thanks for all your industry knowledge!!
Pam (head of learning support) - She is always my first point of contact. I’ve been working on my Level 2 and 3 Personal Training diploma from home for a year now, and whenever I run into any issues, she always manages to resolve them quickly and efficiently. Her support has been invaluable.
Alasdair is very knowledgeable and friendly.
Thoroughly enjoyed doing my course with Richard at the fitness group, very professional and also very helpful can't recommend highly enough
Have had a great experience with my journey so far on my course - very attentive and friendly team!!! ⭐️⭐️⭐️⭐️⭐️ hopefully will sign up to some more courses to build up my PT portfolio
Need a question answered, not a problem! Excellent service! Thank you 🙏
Great experience. Everything was smooth.Alan Morton is a brilliant course tutor. Thank you!
Alasdair was an amazing tutor throughout my Level 3 Personal Trainer course. Having had limited experience before starting, I appreciated his patience, expertise and ability to explain complex topics in a clear and supportive way. His encouragement helped me build confidence, and thanks to his guidance, I passed my exam today… Thank you!
Alasdair was brilliant throughout our course. Content was delivered excellently. Extra materials were provided for relevant studies/ topics as a group we were interested in. Insight into the industry was given to. Would highly recommend completing your course in - person. The time we spent in the gym was valuable and something online, you wouldn't get.
I originally signed up for the online course, this didn’t work well for me and the Fitness Group team managed to get me on a face to face course almost immediately which I am very grateful for. The course itself was run by Alasdair who had a wealth of knowledge and shared that with us. He was thorough is what he delivered and also what he expected from us. He brought a very calming nature to the course; which was great for me as it settled my nerves almost immediately. He was open to questions throughout the course and made certain aspects a lot simpler than they looked! Thank you for travelling all the way down to help with our assessments Alasdair, very much appreciated.
Almost finished level 3 PT course. Big thanks to Alan for being a great tutor throughout the course
Nearly finished Level 3 PT course. A big step up from level 2 but Alan has been great at teaching us everything we need to know!
I’ve recently started my journey with the fitness group and Pammy has been extremely supportive. Response times have been quick and it’s made the process stress free. Thank you, I will make sure I recommend you to friends in the business
Signing up for the online level 2 and level 3 courses was super easy. When I had a few questions about logging in and finding the portal, Pam got back to me so quickly and was super friendly and helpful the whole time, even when it turns out I was just missing something silly - I’ll definitely be reaching out to her again if I have any other technical issues!! All the info seems fairly well laid out and comprehensive. All in all would recommend!
Nathan Graves
Apr 11,2025Helpful and material covered gives a good understanding of the course. Supported all the way and questions were answered quickly. Would recommend.