Mel the learner support coordinator was extremely helpful! Any issues and question I had were resolved quickly and efficiently making communication easy!
Pam from learner support has been really helpful and supportive when I've been in contact with her.
Excellent customer service, Pam was brilliant and finding the answers to my problems and with very prompt response :)
I cannot express enough gratitude for the incredible support, knowledge, and dedication my tutor, Darren Sealy provided throughout my Level 2 Gym Instructor and Level 3 Personal Training course. From day one, his passion for fitness and teaching was evident, making every session engaging, informative, and inspiring. His hard work and commitment to ensuring each student fully understood the material was remarkable. No question was ever too small, and he always took the time to provide clear explanations, real-life examples, and hands-on guidance. His depth of knowledge and ability to break down complex concepts made learning not only easier but truly enjoyable. Beyond just teaching, Darren was a constant source of encouragement and support, pushing us to be our best while always being approachable and understanding. His belief in my abilities gave me the confidence to succeed, and I feel genuinely prepared to step into the fitness industry thanks to his exceptional instruction. I highly recommend Darren & The Fitness Group to anyone pursuing a career in fitness. His hard-work, dedication, and expertise made him an outstanding tutor & mentor, and I am incredibly grateful for the experience. Thank you for everything!
The Fitness Group has been an excellent partner for our Skills Fund initiative. Their expertise, particularly their in-depth knowledge of their diverse catalogue of qualifications and willingness to advise on course suitability, was invaluable. We have been particularly impressed with their proactive approach to developing new qualifications to bridge identified skills gaps and meet the needs of both the sector and communities. From the outset, Pam guided us through learner enrolments with expertise and efficiency. We highly recommend The Fitness Group and look forward to a continued partnership.
I made incredible progress with this course! The way it was structured made learning both enjoyable and easy to understand. Breaking the material down into smaller sections really helped, and I especially appreciated the practical aspects, which made the concepts even clearer.
I feel like the course is very enjoyable, we are able to ask loads of questions learn so much about ourselves and I feel like I’m learning a lot!
Rich has been fantastic so far in delivering our Level 2 gym instructor course to our participants. The course has been delivered using a person centred approach, and Rich has been highly flexible and personable. He has spent a significant amount of time during his lunch break, speaking with participants and helping them with anything that they are struggling with.
Sessions have been great theory and practical classes.
Really quick replies and super helpful !
Pam is very helpful and replies quite quickly to queries and any questions I’ve had about the course
I am currently signed up for the Platinum Personal Trainer Course, shortly moving on from my Level 2 Gym Instructor to my Level 3 Personal Trainer. My tutor Leanne has been fantastic. Always very responsive and helpful when I have any questions and has marked my work quickly and thoroughly throughout. In addition, Mel from Learner Support has been super supportive. I am really looking forward to continuing with my course!
My issue was resolved promptly by Mel. Mel has dealt with my issue professionally and has communicated with me on a regular basis to keep me updated on progress. Thanks Mel for your help... you were amazing!
Alasdair has been so amazing to work with, he’s been a really helpful tutor and got back to me really quickly! Would really recommend to anyone wanting to get into the fitness career to join as I’ve learned so much!
Darren is an excellent tutor and he has helped me greatly improve my confidence level. I would definitely recommend him to anyone who would like to start the GIPT course. He has taught me many things and I will be carrying over my knowledge in my future career as a personal trainer.
Mel was very very helpful and she was so understanding and welcoming
I just completed the in-person L3 Personal Trainer course it was an incredibly rewarding experience. Darren’s (the tutor) dedication to ensuring we practiced the training and techniques we were learning to prescribe was truly commendable and was an extremely valuable way of reinforcing our learning. Darren was available for us at all times, offering invaluable advice and sharing real gems from his vast experience. He even agreed to a Q&A session from us lol which was a highlight, allowing us to ask any questions about the course content and/or the PT industry. Darren’s respected and inspirational presence made a significant impact on my learning experience with TFG. Pam's responsiveness and friendliness regarding our exams made the process smooth and stress-free and Alan's expertise and commitment in facilitating the First Aid at Work session was also greatly appreciated. I thoroughly enjoyed my time with my classmates (big-up yourselves). The three weeks we shared together flew by with the intensity of the course but the sense of accomplishment we achieved were second to none. Overall, this PT course from TFG exceeded my expectations, especially since it’s been nearly 20 years since I completed my L2, it provided an excellent foundation for my return to the fitness industry. Constructive criticism: While the in-person PT course was highly beneficial and engaging, the document formatting (which I understand is an AIQ issue, but hope it can be fed back to them) could be more consistent in format and user friendly. Additionally, ensuring better cohesiveness between online and in-person training would provide a more seamless learning experience. It would also be helpful to clearly state that the Platinum package includes the in-person Level 2 component, as I got confused about whether it needed to be completed online prior to the start of the 5-week course. Also, stating that already holding a relevant L2 GI qualification can potentially mean that you begin the L3 in the 3rd week of the 5 week course. Clarifying these details would enhance the overall experience and understanding for future participants. Overall it’s been great!
I would like to thank Mel for her help. I had been trying to chase up the result of my qualification for some time. Within an hour of speaking to her she had resolved the issue. She listened to my problem and gave me a timeframe for providing a response. Very helpful and very professional
I have just completed my Level 3 Pre and Post Natal qualification with The Fitness Group and had a great experience with them. Any enquiries I had were dealt with efficiently and Leanne my tutor was extremely helpful and always quick to respond. I'd definitely recommend them if you're looking to start or progress your fitness training.
Elaine Wales
Feb 19,2025Mel has been super helpful, replied quickly and answered all questions I had. She was really proactive and addressed all queries I had, while being super friendly ! 10/10 experience !