So far, I have had a really good experience with The Fitness Group, Mike called me up and I explained my concern for the affordability of the course. He not only offered me a 50% discount for the course, but also explained that I could do this through Klarna with their numerous payment options. Looking forward to starting the course!
Very helpful advice and made the sign up process very clear
Thank you so much to Mel for helping me get the delivery of my course manual for my level 3 GP referral course. I'm really excited to get going on the course now. Cheers Mel Sarah
Quick to respond to my questions and was able to give me all of the info I needed. Responded in great time
Had a great chat with Mike, he was informative and understanding of my situation and gave great advice
Great sign up experience with Mike, I am grateful for his time and help to find the right courses for me.
I’m finding contact with The Fitness Group a really positive experience. Dealing with Mel in particular as the customer facing element is fantastic; really helpful and quick to respond!
Quick response and great help whenever required! Always looking to solve problems and goes above and beyond to support! :)
I completed the in-person L2 & L3 course in London with Darren and would highly recommend it! If you can make the time to do the full-time course it's definitely worth it. The Gym Group Vauxhall is a great facility in a good location for commuting. TFG gives you everything you need to pass the course. Darren (our tutor) helped guide us through all the coursework and assessments, plus gave us extra coaching, resources and advice from his own career. It's also really nice to be surrounded by other new PTs, it makes the course much more fun and supportive.
Darren was a fantastic tutor
Mel and Pam have been absolutely amazing. Super fast responses and sorting out all my queries! Both of you are amazing!!
very friendly and very helpful, love the option to do things in person or online as you can choose which way that suits you and your learning best x
Just took the online Level 2 Gym Instructor course and was very happy with the support. The tutor was available when needed, supportive and very knowledgeable and the rest of the staff was always very helpful and super friendly. Definitely recommend The fitness group for any fitness courses. I'll for sure using them again in the future.
I’m giving 5 stars even though there was a blip in communication at the beginning of my experience when I started the course later than planned. The learning guidance and support from Alasdair with the fitness group has been outstanding and he is an excellent tutor, very easy to work with, knowledgeable snd understanding. Working with Claire initially online through the hybrid option was a great experience. Thanks guys!
Really helpful got a email with all the correct information I needed straight away really friendly put me at ease
Can’t thank Pam enough for helping me out to accommodate my needs, change the course dates due to personal circumstances and for full explanation about the course. You have been extremely helpful, thank you for your help service!!!
Pam has been an excellent help throughout my entire journey doing the personal training course. Her lightning fast responses and useful pieces of advice always serve to deal with any issues i may have, whether it be payment or just a generic question. My experience may not have been as smooth or seamless had it not been for her support throughout.
Mel from the learner support team is brilliant, her replies are super quick so she is there anytime you have a question.
If you are looking to get your personal training qualification done then this is the company to go with. The material is very detail oriented but on top of that they really do have the best customer service and tutors. They have always been so friendly and willing to help me whenever I have needed help.
customer melanie
Mar 10,2025Very helpful and made time to explain the courses.