The Garage Door Centre is an approved supplier and installer for a comprehensive range of high-quality garage doors and automated gate systems from all the major manufacturers. ~With have a national network of 'Partner Surveyors and Installers' to ensure we are able to achieve the very best levels of service at the most competitive prices, no matter where you are in the UK.
Knowledgeable and informative sales staff. We've been kept informed of the progress of our order, and the installation staff were very efficient and did an excellent job.
Apart from an apparent lack of trust in their customers in requiring full payment before installation, on the day Nathan and Owen did a first class job. They arrived punctually, were polite and helpful and left my garage in a pristine condition. I am very satisfied with the look and performance of my new garage door.
From our initial contact, through the fitting of our patio awning, the process was a relaxed and pleasurable experience. Kerry at the showroom was knowledgeable and pleasant to deal with. The surveyor and fitting team (Micky & Jamie) were very easy to deal with, they all did an excellent job. I wouldn't hesitate to recommend them to a friend.
A genuinely pleasant purchase experience with the Garage Door Centre. All staff I've dealt with from sales to survey to purchase support and the two guys who fitted the door were great. Door looks and works fab and the install was clean and tidy with no mess left behind. I would totally recommend these guys.
Great Company - lovely people
Very impressed. James and Ben, the installation engineers, did an excellent job in fitting two replacement garage doors. They provided all the 10 year warranty information stamped and ready for completion. Plus, gave a demo on how best to use and care for the doors. The whole company has been excellent, from the no pressure sales by Jerome. To the order support and updates provided by Joanne and Lana. Well done all.
My garage door needed a little attention and David in customer services was brilliant, very helpful and arranged for engineers to come out and help me. James and Ben arrived on time and did an excellent job sorting out my door, very polite and helpful guys. I have been very happy with The Garage Door Company.
The installers are a top class team very professional
Paid £2034.00 for a Hormann Thermo 46 door- had nothing but trouble from installation with the door seal not fitting problem, having several visits. The latest ( 4 years down the line) it appears to have been allowing water to ingress very slowly and has rotted my skirting board near to the door. Garage door centre were not really interested spares and repairs people ( very off hand ) informing me that it was £140.00 just to come and look and it was 4 years since installing ( 10 year guarantee offered by other companies) Eventually after speaking with a company director got an engineer to visit and at my expense £ 195.00 they have installed a weather bar on the door- Not impressed that a supposed quality German engineered door has given so much trouble- I would question if it was installed correctly in the first instance not a good experience all round.
Recently, Nathan and Owen installed two garage doors for me, and I must say, the service exceeded my expectations. Punctual, respectful, and diligent throughout the day, they maintained a high level of cleanliness and displayed unwavering dedication to their work. Their impeccable attention to detail truly stood out, and I wholeheartedly recommend this company to anyone seeking exceptional service.
Excellent service, kept informed from start to finish. New garage door fitted in less than 2 hours. No mess. Service for sales and install has been great. Fitters were friendly and very efficient.
In early January, I phoned repairs and requirements for an additional component for my garage door. I assumed this would be a longish job, given the call out charge and the fact that an engineer would not be available for 3 weeks. The day of the installation arrived and having heard nothing, I telephoned at midday to check that an engineer would be coming. I was told that my job would be the engineer’s last of the day and to expect him between 12.30 and 2.30 thus confirming my belief that this was a longish installation. By 4.30, no engineer had arrived. I telephoned to enquire when the engineer might arrive and was told he was not coming as he had a domestic emergency. I asked why nobody had bothered to ring to let me know, having hung around at home all afternoon, and was told that the office did not have my contact details as this was with the engineer. I find it incredible that the central office had no record of my contact details or why, when the engineer informed the central office of his problem, nobody bothered to collect my contact number from him. The next day I had a telephone call to set up the date for an engineer to call. This would be another week, so a month from the original order. The day before his arrival I had a call confirming the visit and the fact it would be in the afternoon. The engineer arrived at 4pm and, to my surprised finished the job at 4.30pm. My job fitted in nicely with their schedule as the previous job had been in Bedford and they had to pass through my village for the return to Wellingborough. I am very happy with the work of the engineer. The next day when it was time to pay, I queried the call out charge of £ 150, when the engineer had only been here for 30 minutes and had not had to deviate from his previous job. I was told that £150 was the standard hourly rate and I would have to pay that. So, some good parts and some poor service followed by and excessive call out charge. I note I am not the first to make such an observation.
The team were on time, efficient, extremely polite and did a cracking job, cleaning up too and disposing of all packaging. A great job all round and happy to recommend The Garage Door Centre to any and all.
No problems at all ,the two fitters James and Rob were polite and explained all i needed to know The whole thing from sales to installation was faultless P D G
Arranged for a garage door replacement. James and Ben arrived on time, were polite, and were able to take into consideration my requests when fitting. Very pleased with the new door.
From attending the Showroom to today;s installation we have received a professional, efficient service.
Friendly staff, well versed in what they are selling,good communication throughout, excellent quality doors finished to a very high standard, and fitted to an excellent standard.
Very happy with our garage door. Looks great and the whole process of ordering and installing was very smooth.
Given 5 stars due to the excellent service provided by its personnel - Dan Barnes ( Salesman) Nathan and Owen ( Installation Engineers) , to name a few. Dan was always available to respond to my concerns and his advice was valuable as he takes time out to understand your needs. Overall very pleased with it all .
Nick
Apr 08,2024James and Ben were excellent. Exceeded expectations on the installation. Quality workmanship and comprehensive explanation of the features and operation given.