Kit was supper simple and worked great. Roof rack is not worth the time and money no instruction on how it mounts to the pannel.
I bought a rebuilt inverter that didn't work upon installation. I was assisted via tech support in determining that it was indeed the inverter and not my system so I could mail it back to be fixed. I was so happy to receive it back within a week of my mailing it out. Meaning only one day turnaround once it arrived back at the store. It gave me confidence that I would have personal attention for this very essential component of my tiny house solar system and that the AIMS power inverter itself was a durable piece of equipment worthy of rebuilding and fixing. I am very much in favor of such durability in a throwaway world.
Good customer service easy transaction fast delivery
Product arrived on time and very well packaged. Had a couple tech questions on install that were answered and very helpful. Back order on the Remoteled controller, but that was not a big issue, should arrive w/in 3 weeks, we'll see. So far it seems to work fine. Haven't really put it under a real camping/boondocking test yet. Will follow up an any issues if they occur.
Everything went smooth and the batteries made it within a few days. They did a spectacular job of protecting the batteries while in transit, I have never seen anything packaged so well. To top it off The Inverter Store has better prices on AGM batteries than I could find locally by a long shot, including standard wet cell batteries.
The tech support, Jay, was not only awesome, but very helpful. He assisted me in diagnosing my issue and instructed me on how to resolve it. Thank you Jay!
Inverter was shipped sooner than expected. Great experience. Service was prompt and effective...
I am very happy with my Inverter Store purchase. The service was good and shipping was fast.
Works perfect. However when you are an idiot like me and need technical support these are your guys. I called twice, got the same guy and he new his stuff, solved my issue within 5 minutes, did I mention I was an idiot, more over he advised me on everything I needed to do in the way of installation. Very good I must say!!
Great chat feature. Fully sorted. Would be cool to have enclosure options for self sourced battery/inverter setups.
Very nice people
Great product does what it's supposed to do service is also good if you have a problem they will help you
Ordered the inverter I wanted and they shipped it right out! Perfect!
From ordering to delivery met my expectations. In today’s world that’s hard to say. Answered all my questions with ease and got me the right parts. Kept me informed of delivery times. Looking forward to needing more products from them. Thank you.
back in Early/ Late July 2020 I ordered an inverter/ charger and had to a end it back for repair _ sent back 4 Aug received by you on 10 Aug with signature from UPS! Raise Elias of repair (AIMS Power) who I called to see if repaired(almost a week later), she said she couldn't find it! Told her since they couldn't find it, legally she should send another! I told her it goes in an airstream trailer that I had sold , received the money and the purchase person is anxious! She said she couldn't send me another! In that we are experiencing a problem, I ordered another, I now have about $ 1500 spent including shipping and insurance! UPS is clear, they delivered@ I am in process of reviewing all this with my lawyer who will inform me as to what action to take
I ordered some inverter cable and found them to be wrong for my use. After a couple of phone calls they issued an RMA number to return the cable, it was pretty easy.
This 3600 watt inverter works like a champ. I plugged my compressor in and it started right up without hesitation. I returned an Amazon purchased inverter the same size that overloaded every time I tried to start the compressor. The first unit I had was only a 2300 watt unit that lasted for over 10 years and ran my compressor.
Good job the warehouse guys were extremely helpful in loading the batteries I bout.
Shipments are fast and product/tech support is excellent. Their technician took the time to walk me through the startup of my inverter - I had several of the initial settings incorrect. He talked me through the changes and everything now works as expected.
Joel
Sep 21,2020Great inverter, great price, fast shipping!