Very helpful sales associates. Knew the answer to every question we had regarding solar panels.My husband and I also purchased inverter and controller from Aims and we have been very happy. Their tech support is always very helpful and informative. We would recommend them to anyone buying a solar system.
We installed a 300 watt inverter in our RV to power our CPAPs off the RV batteries and not have to run a generator all night. Works great!! The inverter was shipped and received very timely. Would definitely recommend!
Ordered 12in battery jumper cable and got a 7in cable
I have done business with the Inverter Store for over a decade, and for reliable equipment, equipment represented well, delivery and sales they are great. I haven't dealt with their Technical group in the last three years, but to be able to contact their Technical group ( Aims Power ) three years ago was tough to get hold of a Technician. Back then, it was quite frustrating, since I run two 6,000 watt pure sine / stand alone projects here on my farm. One for our home, and one for my Garage with apartment and water wells. We will see how this 'round goes. Moscow, Idaho
Terrible customer service! I placed two calls in two separate days…. two days ago! and haven’t received a return call. I returned something that I was not able to use. Still in the unopened box! They charged me at 25% restocking fee?!? I don’t know… they didn’t explain. And the invoice never even states the model number of what you’re purchasing, just a description of what it is. They suck!
They are crooked lies and thefs
Everyone who works there is very knowledgeable and helpful. We called with several questions and they could answer every one. Thank you for all your help!
Really great emplotees...very helpful and efficient.
Great customer service
Great product. Works!! Better then Amazon crap.
I had made an error when I ordered my first inverter from The Inverter Store, they immediately shipped me a new correct one, fast service and so far, I have just bought the second one for my Toy Hauler and the service/delivery was very very fast and well packaged, good service, but I prefer to talk to a person when ordering (I am kinda old fashioned) and it has always been a great experience, the real deal, honest and efficient! Great supplier, and very honest!
Rapid shipping. Also prompt response from AIMS Corp. to my questions.
Great company wealth of knowledge.
Pricing (sale) and delivery as promised. Haven't gotten the system fully hooked up yet, but so far so good.
The staff are extremely knowledgeable and helpful. Aims warranty service is top notch. They stand behind their products better than any other products I’ve used.
The sales staff was excellent, the only part that sucked was the Fed Ex was semi tractor trailer and they go 260 miles round trip out of thier way to get it here and it took more than 5 days. Fed ex freight only services the Forsyth, Montana area on Tuesdays only 1 delivery day a week here, I don't know why they don't have a box truck, his trailer was practically empty and the driver wouldn't drive my road. I had to get my loader out and meet him on cherry creek rd. If I wouldn't have had the loader I wouldn't have been able to get my delivery.
Company was great and easy to deal with, also fast delivery.
I placed my order and received confirmation right away. My purchase was shipped a few days later and at my place in a timely manner. My unit arrived undamaged due to excellent packaging. Fed Ex however, did try to damage the unit. When it arrived a large hole was found in the side of the box. Due to the packaging, there was no damage. I have yet to fire up the inverter and I expect no trouble. Fine piece of equipment.
Easy order came on time and best of all no pushy salesman trying to sell alot of crap u don't want
Debbie Boyer
Jul 18,2023Great service.