I was a bit unsure as to order as there were no actual pics of the jacket (Freddie Mercury white arrow jacket) only of Freddie but I took a chance and was impressed with the quick delivery and good quality of the jacket, it was just the right size which was checked before sending and it looked the part, I would buy from these again
Absolutely Amazing Staff very recheable and very polite, also they would update the status related to my order. The store has a lot of variations and I will definetly will come back.
Leather City immediately reached out to confirm my measurements to ensure a perfect fit. They remained communicative throughout the entire process and wanted to make sure everything was completely satisfactory. My completely custom jacket arrived way faster than what was quoted, and is perfect. The quality is great and I'm very happy with it and I WILL be wearing my Baywatch jacket beyond Halloween because I love it so much. I would definitely purchase from them again.
Wanted a special jacket for a wedding and ordered an off the shelf size that wasnt quite right. Worked with Eric to accurately measure my shoulders and pick a custom color. They custom made and colored the item which fits and looks great. Shout out to the team at Leather City for the assistance and getting the item to me before the wedding it is intended for. JB
The recipient absolutely loves the product and the service was great - arrived when expected and well packaged.
I like this company because they go out of the way taking good care of you. I bought a varsity jacket and the lettering wasn’t straight. I sent them a picture and immediately they sent me a return authorization and prepaid postage. I received a completely new jacket which is perfect! Good folks that will not leave you hanging. Appreciation, Mike
The jacket that I bought looks and feels great! I don't know if it fits yet because it is a birthday present for someone else, but I love that the company reached out before shipping in order to confirm the size. I wish more companies would do the same.
Great product, super fast shipping, and the best customer service I have experienced in ages. Highly recommended.
I was shopping for a jacket for my husband for our daughter’s welcome party portion of her wedding. The quality of the jacket is amazing. The fabric is soft. The fit is perfect.
Great Service, amazing communication. Great communication, as soon as I entered the order they were in contact with me on what size I needed, and cut. After great service on shipment updates and products.
Great quality jacket, fit was fantastic! Customer communication is the key to this and they did it right!
Wow, I don’t remember the last time I had amazing service such as this. I was confused about the shipping aspect and I reached out to the support team who were very responsive and supportive. They assured me that I would receive my Jacket by the 21st of September (I ordered it on the 7th), and it was here by the 13th! The jacket fits perfectly and the quality is absolutely fantastic! I can’t wait to use it for cosplay in the future!
Love my jacket from The Leather City. Beautifully made at a great price. The delivery time was really good as was the communications
delivered on time and with regular updates...coat fits well and good quality
Very happy with order .Real leather and great fit .Thank you for getting back to my email.Highly recommend.
Great service, super quality and delivered just when promised. Would recommend.
Purchased a jacket, it arrived very promptly. Looked great aside from there was an error in production on one sleeve but the company worked with me to make it right. Would buy from again.
The whole process was very smooth, and the Jacket was very well put together
1 week delivery time, great service and good quality
Steve Harding
Oct 12,2023Communication with The Leathe City throughout was second to none. Received my item yesterday and was overjoyed with the quality and standard of workmanship. Jacket fitted perfectly and was well worth the wait.