Love at first sit. That’s what The Lounge Co. is about - creating fabulous looking sofas for you to fall in love with, even more when you fall into one. We at The Lounge Co. know what makes a great sofa. We’ve got the best furniture makers in the country for starters; we’re part of a group which includes Parker Knoll, G Plan and Duresta, and have been making fantastic quality sofas and chairs for decades - it’s safe to say we know our stuff. Our craftsmen have tested and tweaked every one of our twelve sofas and six chairs over and over again to get them just right. Our frames are thoroughly thought through, made in the UK and guaranteed for 10 years.
Very professional. Sofa great - delivery guys great.
Beautiful chair
So 5 months on I am still waiting for the buttons to be placed on my sofa, the technician arrived to place them but The lounge company forgot to include the attachments. So they let the sofa leave the workshop without the buttons, 5 months waiting for the buttons they forget to supply the attachments, how long will I now wait for them to rectify this mess. Come on Lounge Company, Where's the customer service, its beyond a joke.
Great service from beginning to end . The first person I spoke was very knowledgable about the products and materials . The communication from then was good , and the sofa arrived and put together by the delivery service . The quality of the sofa is better than expected , have had lots of compliments
Absolutely love our new Briony sofas in racoon nose crushed velvet. So comfy with very deep seats and decent hight at the back. The classic shape looks modern in the velvet fabric. They were a bit delayed due to world fo shortage bit worth the wait. Ordered to lage self Colin cushions as well and they are fab too.
Good service and kept well informed at all time. Excellent service. Very happy.
Very nice sofas
Great service and guidance when buying our couch
First class service. First class chairs. We were kept informed of the progress from ordering to delivery. Would definitely use The Lounge Company and again and definitely recommend them.
I’m very pleased with the quality and workmanship of the sofa and the armchairs that I ordered. The delivery company kept us up to date with the date and time of delivery. They were prompt and helpful. Overall very satisfied and I’d order again from The Lounge Company.
Super pleased with our footstool and matching cushions. Excellent service and delivery.
A delayed period for delivery, after we had changed the material we wanted which was confirmed. To then have the wrong sofa delivered and another 12 weeks for the replacement .
Terrible service. Taking orders knowing they cannot deliver within the specified time. It took 5 months for them to provide me with my goods. I personally will never buy from this company again.
Great design, great quality and very happy with the finance options. The only issue was the delivery date which came late but overall very happy Tzino Bentai
Excellent Service Sofa ordered in October and delivered in January. Took a bit longer than expected due to global supply issues, but communication from The Lounge Co. was really good. They were very helpful answering questions when I was ordering too and gave lots of advice on fabrics as I wasn't able to see the exact sofa that I ordered in person.
Very good service all round, love the sofa and chairs. Very well made and the ordering and delivery service was excellent, lots of communication which is always good!
cushions had a lieu time but was delivered within this very good service and beautiful cushions
I love the sofa , the Rose two seater. The easy to clean fabric is great , best bit is how comfortable the sofa is.. one star lost as delivery was late despite a promise if ordered by a certain date it would be delivered by Xmas. I realise COVID was an issue ,but I did question this before ordering and was not told about any delays expected. Despite this I would recommend The Lounge co for the quality of the sofas , and customer service was quick and responsive. Delivery was very good , two people who put the legs on and take away the packaging .
Fabulous, comfortable, quality sofa that was made and delivered under very difficult restrictions, during lockdown.
Mrs G Cowing
Feb 26,2021Ordered George chair and Rose 3 seater sofa, absolutely love the chair but I wish we had tried the sofa in a store before buying, just a bit tricky to do with the pandemic so we went ahead and ordered as we loved the style. We feel the seat depth isn’t enough and the cushion filling is no where near as robust as that of the George chair. The George chair feels of superior quality to the sofa which is a real shame as we went with this company due to their links with Parker Knoll/Duresta but I’m sorry to say my old M&S sofa was a lot more comfortable.