logo
The Range Kitchen Collection : Jonas & James

Hosted by David Simmons

3.5 (293 Reviews)

To leave a review you need to be logged in

💎 The Range Kitchen Collection provides quality kitchens with outstanding value. From handleless to traditional, all incorporating the latest on-trend colours as well as colours of your choice, your dream kitchen is at the centre of our kitchen collection

There’s now more than 30 showrooms across the UK from Paignton to Edinburgh, as well as a full virtual/online design service, with a network of designers eager to dream up your kitchen now.

Reviews 293

3.5

Out of 5.0

comment
Terry.B
Feb 19,2025

Saw Scott in Bournemouth and he was so helpful and worked with us through the whole process. The recommended fitter Dom was very good and fitted it lovely. A great buy.

comment
Mrs Stephen
Feb 19,2025

A kitchen is a big expense and inconvenience as it is the hub of the home. We liked the Jonas & James range and after speaking to Hannah in the Range Portsmouth she agreed to come and take measurements of our kitchen. She went away to design our kitchen. When we came to see her we went through a couple of scenarios, looking at options to fit our kitchen. Hannah has been at the end of the phone and so helpful. Delivery of the kitchen and appliances was as stated. We are thrilled with Hannahs original design but actually seeing it in our own property, it is stunning. Thank you Hannah.

comment
peter curtis
Feb 11,2025

Gaz at The Range in Southampton was an important part of the process of getting our kitchen looking like a Million Dollars...which it does,Well done,and to the suppliers Jonas and James for their Top quality products.We would definitely recommend.

comment
MR K WOOD
Feb 11,2025

We purchased the Hamilton light grey units, I was helped by Kevin that was more of a rep, but I insisted that they let him plan my kitchen, which he did. I can't complain about the service and quality of the whole experience. The kitchen was delivered on the day I requested, the quality of the kitchen units is 2nd to none. Have had kitchens from various other companies but never of this quality. Would highly recommend Jonas and James for quality and service.

comment
Steve Barron
Feb 06,2025

Colin at the Stockport branch was very helpful and efficient. I am very happy with the new kitchen

comment
Han & Pen
Jan 06,2025

Totally discussed with this company From day one we highlighted problems with the product, sending photos, emails and calls to the sales agent, who at the time confirmed she totally agreed with our concerns and felt uncomfortable selling the compact laminate to any other customer because of how terrible ours looked. Recommended installer also highlighted concerns with the sales rep within 5 days of start date. We were assured that the matter was in hand and had been passed to Portsmouths Area manage. We invited both agent and manager to visit and view week 1,2 and so on, not once did they come to inspect. We assured The Range that we just wanted the faulty worktops that had been installed replaced and refunded for the £1000+ untouched worktop sat in our garage. This then took weeks to receive any response leaving us in limbo and unable to finish our kitchen. The recommended installer failed to turn up and on inspection of his carpentry skills and quality of installation we asked him not to come back. Eventually we received an email informing it was no fault of The Range and it was now the fault of the installers cutting ability!!! I would accept this if he was at fault for the white chipped edging on a black compact laminate top, but the front edge had been cut by the manufacture and on inspection the untouched worktop was the same. We are now 4 months on from start date with a half finished kitchen. Very expensive worktops look terrible, I might of well of brought tops at a third of the price and would have looked so much better. Kitchen cabinets are good, door paintwork is chipping already, microwave oven works on occasions and the £650 tap drips and the leaver has fallen off. So all in all I wish we had chosen a well established kitchen outlet that I have no drought would have never sold products or supplied, worktops, doors or appliances that were not built to last. We now intend to take this to Court as The Range Portsmouth Manger could not care less about resolving this, hiding behind front staff and emails rather than making a site visit or even a call.. The Range Portsmouth took our money then couldn’t care less about customer service or helping us find a resolve. All along we informed that we just wanted a finished kitchen and was happy to exchange faulty products, we never looked to get a refund, but we have now been out of pocket, a rubbish kitchen and so cross and upset. We will now be starting court proceeding against The Range Portsmouth, kitchen dept. I look forward to presenting all of our evidence of emails, photos, messages and call logs to the court.

comment
Fallon
Jan 05,2025

Colin in Stockport was a great help, with it being our first kitchen he gave us lots of advice on what was best for the room and space we had. Everything was delivered on time. We’re now back again with Colin to design our utility room as the quality was great!

comment
Stephen Rose
Dec 26,2024

Lisa at the Range in Gateshead. What can I say from start of design to the finish Lisa went through all the details. She was very professional and knows her stuff. Thank you. The kitchen is being delivered on the exact date I asked for. Thanks again Lisa.

comment
Wendy turnwr
Dec 17,2024

Kirsty is what made our whole experience painless.. Within 12 hours of me contacting her she had done an in home design.. She listened to everything we wanted & made sure it was our kitchen. Every text I sent was dealt with promptly. Within an hour of the fitters leaving she rung to make sure everything was as we expected.

comment
Susie Southern
Dec 11,2024

I was looked after by Anil at the branch in wolverhampton. He was extremely helpful and discussed all aspects of having a new kitchen. He offered advice, solutions and guidance. He dealt with it all very quickly and I was so glad of his help. Respectful and courteous, he was a pleasure to deal with.

comment
MRS G SMITH
Dec 08,2024

Great friendly and professional service from Scott I Bournemouth He advised on the best option for me and recommended Dom as a fitter making the whole experience seamless.

comment
customer
Dec 05,2024

Im a kitcgen fitter myself

comment
Carys A
Nov 28,2024

From initial queries, generating the design and walking me through the whole process of design, ordering, linking me up with the fitter - it was so professional and well-organised - thank you Lisa (Gateshead store). Seeing the images of the kitchen in planning and comparing it to the final fit it was amazing just what I had imagined. The cabinets and doors are such high quality, and being able to see the appliances, worktops and fittings in-store made it so easy. I would definitely recommend them.

comment
Sean Davidson
Nov 27,2024

If you purchase from this company you are mad. They measured my kitchen, drew up a plan and then delivered it, The plan is hard to read and the list of items requires skills equivalent to enigma machine level code breaking in order to read. The kitchen measurements were wrong, I have 16 items that physically wont fit in my room. I have contacted them and been delayed and ignored in equal measure, I have asked for a refund on the items wrongly supplied (in excess of £1600) and again been ignored (sorry they offered to buy back 3 of the 5 x 2500mm plinths they mis sold me @ £200) how big would your house have to be to fit them? They reckon I should have checked the measurements BEFORE the kitchen was delivered, I feel it is reasonable for me to expect that they can do their job and therefore measure the kitchen correctly as part of their service - They cant. one of the measurements is 110mm out, that's 4 inches in old money They will probably respond to this review - ignore them nothing they say matters. The kitchens themselves are poor quality (the pre drilled holes are misaligned so none of the units sit square) and I deeply regret my actions in dealing with this farce of a company I have a picture in my head of their head office (unit in a field) with a place for the cowboys to tie up their horses alongside Buyer beware, you will regret it. I recommend you find an old kitchen on a dump and fit that, you will be happier.

comment
Liam Kay
Nov 22,2024

Everything ran smoothly from start to finish the free measure and design service really helped us bring our kitchen to life we were very happy.

comment
Ian
Nov 19,2024

I had a kitchen fitted just over a year ago and the worktops are lifting at the joint both J&J and the fitting company say its not there fault. ( its not mine either) the fitting company inspected the joints and have said that nothing wrong. J&J responce was that kitchen work tops are classed as accerssories so are not covered by the ten year guarentee but only a one year guarentee and have refused to even consider any help

comment
Anonymous
Nov 14,2024

The salesman’s knew his kitchen range very well and what we required. The kitchen is exactly what was described and great quality too. They did their best to resolve a small problem, but overall very satisfied and we would definitely recommend this company to others.

comment
Cath
Nov 13,2024

The designer listened to what was required in the kitchen and I was given a few options to choose from and also afforded time to think about the design and amend to suit. discussions included price and finishes which was helpful.

comment
Nav Haq
Nov 07,2024

Colin had helped us from start to finish helping us with finishing the right kitchen withing our budget and even giving advice whilst the kitchen was being put together. We had some hiccups along the way and thought we wud have had to spend more but when we spoke to Colin he gave us advice and guidance and helped us figure out what do do as our builders had not accounted for certain pipe work and electrics. Very knowledgeable and helpful would definitely recommend coming down to the stockport branch and seeing him if you need a new kitchen. Also have had 2 of my family members go here and both are very happy with their kitchen too. Can't thank you enough. But thanx again.

comment
Lisa
Nov 02,2024

We couldn’t be happier with our new kitchen from start to finish it was the easiest process, I met Collin who took us through the process and came round to measure up talk to us about what we wanted (I’m not the easiest person to please) couple days later we went back into the range to look at the new kitchen it blew our minds it was just what we were after after deciding on worktops handles and other appliances we were good to go I can’t thank the range well Collin enough even when I’ve had nerves building up Collin has been there to reassure and sort any problems out highly recommend going with the range kitchens ask for Colin at your Stockport branch xx

0345 034 8636 [email protected]

, , , GB

http://kitchens.therange.co.uk

Contact Here
Recently Added