At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.
I lead a non-profit to fight teen suicide in Wisconsin. We solely depend on dozens of adults who volunteer with all of our various campaigns and events to raise money. I wanted to show our appreciation by giving them each a challenge coin. Our coins turned out PERFECT and the process was very easy and the communications were over-the-top. I highly recommend The/Studio for your custom project. They exceeded all my expectations.
Quality Patches, easy to create and the support team guided me through the process. I had the occasion to give patches to the ladies attending a fishing event this past Sunday. They were thrilled to receive the patches.
Fantastic customer service. They really do Aim to please. They called me (twice) when my package was diverted to a local post office for pick up. They wanted to make sure I got it. Wow! I'm also very happy with the quality of the custom (soft enamel) pin I ordered and am looking forward to receiving my next order.
I've used The/Studio for about 5 years. Each and every order has been done to my specific standards and the quelity of the coins I order is superb. They also have managed to meet my deadlines every time and sometimes I've been late in placing my order. The staff worked with me every time to ensure my satisfation and I am totally satisfied. The price is also a great advanatge to my small organization.
I ordered a custom embroidered patch for our karate uniforms. The patch was absolutely perfect. It looks so great on our uniforms. It was easy to create the patch. It was delivered very quickly and arrived almost a week earlier than estimated. . I have already recommended The Studio to a friend who is interested in creating a patch.
The great quality and quick delivery.
Fantastic company! Excellent customer service, the team are always so quick to respond if I need anything amending, cancelling etc. Prices are great and the seasonal deals are super helpful! And production and shipping are always quick too, even though I’m overseas! Products are also amazing quality and the design team always capture exactly what I have in mind! As a small business owner, I couldn’t recommend them enough!!
I needed a short notice addition to a previous order, and The/Studie did not disappoint! They are super easy to work with and the work is exactly what I wanted.
I did some research to find a company where I could get some custom socks for my sales reps. I saw some good reviews with The/Studio and I have to agree with everything I read about them. They were super easy to work with. There was a ton of flexibility with getting my design just right. Any response I received was in a timely manner. The socks were created and shipped quicker than I anticipated. Lastly, they're super soft and a good quality. Highly recommend!
Again, a great product from TheStudio. Only glitch in this transaction is that we weren't able to conclude it the day 55% off was offered. Had to settle for 40%, which makes a difference.
Order entry was easy, arrival time exact, colors exactly, iron on glue perfect for many surfaces.
The quick turn around and the quick constant communication from Moe Mahomed who helped me get from the idea to the finished product with ease.
**UPDATED** Since I can't actually respond to their reply, I just want to be clear that I have been in contact with their customer service for the last 3 days and they have not been helpful. I've been ordering custom products from The Studio for over 6 years and every singe time I try to re-order my original order, it becomes much more expensive. This time it tripled in price. I will need to find a new custom patch provider.
Such an amazing experience with this company… artwork and final product were spot on!!
The company has really figured out how to make the customer experience great! The platform is clear, and well built thus allowing for a smooth consumer friendly ordering process. The follow up, and overall customer service is next to none.
We have used many patch companies and we gave this one a shot. Ordered over 300 patches and if your going to order from this company a word of advise and this is why.. It took 6 week from start to finish. I send the a clear HD color sample of a FDE/Coyote color and when I looked at the sample it had to get changed 2 times the colors are paper choice and not clear like a color HD chart to go by. the other is it was a 2x3 from hat logo and they had to fix that because it was 3"tall and 2"wide that they did the log. Really have you ever seen a 3"tall hat patch? The color in the final okay was a little on the gray side in the really bad color chart they send you in the sample, not terrible but a little gray as I matched it best I could to the HD clove photo that I sent to them. so I okayed the order and 6-7 weeks patches arrived. I opened them up and the color was a white gray. I going and hope I can add photo so I can show you the patch. My other issue was the black border was awful it did not go around the edge and you can see white gray on the boarder that should be BLACK it was not good quality at all. I was going to let it go and just say okay lets not use this copy any longer and then I received a email please review your experience on your order. So I was honest and did not want a thing in return and after the review I received a follow up we are sorry for the experience you had and want to make it better and we care about making it a better for future customers and you to I guess stay with them? They reviewed it and said because I okayed the proof I out of luck... Okay that's fine and like I said not looking for anything in return and they did ask so when I sent them a full HD color shot of the patch they did not only does it look like junk the border looked like the stitched a black outline and cut next to the black and white shows up uneven everywhere on the 300 patches, it's bad not a good job at all and from the reply they make it sound like okay you agreed to the proof your stuck with your order. And myself as a owner of a pretty good size company if I saw that quality come out I would be not very happy with that job but in so many words it was a go S#*! in your hat of a response. I't seems I may have been dealing with AI Artificial Intelligence. Do yourself a favor just check with a few other companies that really care. I wish I reviewed THE/STUDIO before I did my order. I hope to fine a way to get you folks a photo and judge for yourself. I'm not a DB and when someone is not happy I want to make sure they are because BAD NEWS travels faster then GOOD NEWS and I hate bad news if my name is on it... 09/05/23. Reply, After being completely insulted from your reply by whom ever you have on your team should be replaced on customer service. Like I said in my review, I was going to just let this go and gave you folks an honest reply to a privet experience with The/Studio and after you sent your privet reply You lite me up over it saying I agree and okayed the design and it was like hiring a pro to do the job and the job came in from a completely unexperienced contractor. Let me end with.....Nope! I'm good and will move from dealing The/Studio. Let folks read this and decide for themselves. Post your 1st reply back to me from our discussion and let the folks reed it! I'm pretty sure it would upset them also in the reply your rep sent to me went to the job they wanted right. I have posted some photos of the patch. (photos on reviewYelp.com The/Studio) see all photos... White on outside of black boarder looks awful. Color of center was FDE/Coyote, color of the glove the patch sits on. Not white/gray tone.This is the same glove in a photo I sent your rep whom wrote back the too bad for me message.... I will say this for closing. It would have been totally okay if the patch was even close to the color chart you had on your site. Not close at all and all you had to do is google what FDE of Coyote color palette is and it was Gray and very lite in photos. I know I winded the review for viewers,,,,SORRY!
I use The/Studio because of the quality of the product, the professionalism of customer service and the ease of using their web site to create a custom product. There are many choices available to customize your product so you are sure to create something that will stand out and be uniquely yours. Your friends and customers are sure to remember you if you use The/Studio to help you produce any given personal or advertising piece. I highly recommend The/Studio.
This team jumps through hoops to make anything you can think of, and so many scales. They also send it direct to you, wherever you are.
This company is all about communication with the customer. If you have questions or concerns, they will address them in a very timely fashion. There will be NO misunderstanding. They want your order and the whole process to be smooth and flawless.
Bobby Kay
Sep 29,2023Great company. The products are of very high quality. Superb customer service, easy design, and quickly shipped. Prices are very reasonable. We have purchased many items over the past few years and we are very happy with all of them. Highly recommend to all.