At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.
We order custom patches. The process is simple. The Studio communicates well throughout the entire process and we have always received our orders quickly. The patches are well made and look exactly as we expected.
We have ordered a couple times from The Studio and the design process is always incredibly easy and smooth. They check with you every step of the way to make sure you approve of the steps and the customer service is very prompt and thorough.
We have been ordering custom socks through The Studio all year and are so happy with their service! The products are beautiful and their customer service team has been very helpful and accommodating. We look forward to adding more projects in the future!
I believe this company is actually a fraud. I was charged twice at a premium for a mock-up that never conformed to the initial design and then for a round of edits that never came. Their customer service team never responded to scheduled calls. I was told by their online chat this was due to a hold up due by their 'finance department' that never resolved after a week. They refused to offer a refund. The worst service and service experience I have had in years.
Outstanding customer service! They provided a great product with a fast turnaround. Will definitely use them for all of our products.
The Studio has a well designed website to walk you through the entire process. I also appreciate the helpful suggestions on options. Once I finished my order, they emailed a photo on what my purchase will look like when completed.
I have ordered enamel pins and iron-on patches many times over the years, and I am always very pleased with the whole experience. Sometimes I’m under a deadline, and I know The Studio can always get it done. And, their designers always make things look so great.
While searching online for a company that could create custom patches with a quick turnaround time, I found thestudio. The process to create an account, upload my design, receive a draft of the design was seamless. The patches turned out perfectly, and were delivered earlier than initially stated. I would definitely use this company again. By the way, this is not a bot or a paid review. I genuinely leave reviews for most companies I do business with good and/or bad. In this case, I wanted to make sure my experience was shared. Great job guys!
Communication was great! I always knew the progress of my project and had a delivery estimate that fit within my timeframe! My order arrived early which was great also!
what a lovely little place ideal for a holiday stay . We used it between the 14th of July and 17th of July in worthing where my wife came from we went to her cousin's remarriage and met up with all the family we live in Sheringham Norfolk traveling by train from both of us
Ordering was easy. The staff was very knowledgeable. Working with the design staff was also easy. My order was received in a timely manner
The patches I ordered consisted of a set of 7 that pieced together. They turned out perfect and even arrived sooner than expected!
This is the easiest, quickest, highest quality I’ve ever had. Some times you just don’t get what you pay for but with The Studio you get an amazing value!
Story time- :-). I set out to make a challenge coin for my Work Dog. I went to multiple companies websites and looked through the gallery, and the ordering style. Don't get me wrong there is a ton of good companies out there that make challenge coins. Some more mainstream then others. But I landed with Studio because I liked being able to build my coin and see all the options available to me. But what kept me staying was the customer service I received. It was the fastest and most responsive customer service I have gotten in a long time. They were very good at adding what I wanted. And when I mean what I want. If I wanted 1 dog paw you got one. If you wanted 100 you would get a 100. Which I thought was funny. My only feedback is the following. Trying to work the dashboard from my phone and to add stuff was a difficult. Don't know if it was user error or what. But I found emailing my changes/edits to be easier. Overall 5 stars. Feel free to reach out if needed to elaborate more or anything. Thanks for everything! T.
Easy to re-order & got me the best rates
This is the second time we have used The Studio for an order of custom patches. The first time, we need a rush, which was managed and communicated VERY well. The most recent experience we did not need a rush, but the ordering process was very efficient and streamlined. We received the order and will be ordering again next year!! Thanks. :)
I got what i want with no hassle even when i made a mistake they had no problem making changes. The coins look great!
I have had the best experience with THe Studio, They have excellent Customer Service support. From the start of my order to delivery, everything went as smooth as can be. My order was exactly the way I wanted it and was delivered on time. I would highly recommend them to anyone!
This is the first time I have had to create patches. Using your site was super easy, fast turn around, great quality and very great customer service all around. thank you!
Michelle O'Toole
Aug 08,2023Great customer service rep to help you with all of your needs and quick turn around. The embroidered iron on patches came out perfect. Thank you!